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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great tv but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Pic is great but only after a difficult set up. Not plug and play. After several hours of YouTube videos and reading posts I got the settings adjusted and TV pic is now great. If I could do over I would spend the extra and get the LG OLED.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Bob82,

      Thank you for purchasing and reviewing this Samsung MU8000 4K TV. Your user feedback is very important to us and will be shared with our TV team for future improvement.

      Please do reach out to us should you have any questions, concerns, or need assistance.

      You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG.
      Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love our new TV. It's been the best purchase yet and the associate at Best Buy was knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for the Superbowl. The picture is so clear and the colors are so vivid!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    great 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this tv, the picture quality is amazing. the remote super easy to use set up was very simple

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Sony XBR 950 65" HDR, and I love the Samsung. The picture quality is excellent and motion rate is really smooth (Bravia I had was 120mh). The only downside I can see is the speakers/sound but for me that isn't a problem I have surround sound connected but if you don't have surround sound it may bug you a tad but nothing too crazy, when you realize the tv is super slim and there isn't much they have to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line Samsung's have some of the best picture quality. Love Samsung but I returned this tv and purchased a 65 inch LG Oled. The picture is phenominal on the Lg. Figured I would purchase an Oled now just in case that becomes the norm. Samsung doesn't make a oled tv. They have one called the Qled but it is still an lcd tv. Trying to confuse customers. But if your price point is around $1700 you can't go wrong with the Samsung lineup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv to replace my plasma tv. Good quality easy to use and I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace our projection TV and it has a clear crisp picture and is easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Great picture. Good for the price since the new OLEDs are coming out! Def recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Outstanding picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture, easy setup. Delivery a little late. Delivery guys professional and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because I needed an upgrade and boy was it worth it. Picture is great and sound as well but i have a surround sound and just feels as if we’re in the front seat of the movies. Works well with spectrum app. Sometimes it looks blurry for a few min when it live but comes to normal. Other cable shows come up as if u have a box. Of course I do have spectrum cable and 100meg internet with a linksys WiFi router.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture ever, well worth every penny spent. So many colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced an older 46" Flat-screen TV and I can say it was the right choice. The picture is crystal clear, sharp and motion rate makes the fast moving scenes stay sharp and clear. Setup was a breeze, and it integrated very easily with my existing home theater system. At 65" it makes for easy viewing anywhere in my family room. A great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb 4k!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 55” version a couple of months ago, and it was so awesome that I bought the 65”! Perfect for long gaming sessions, and that perfect 4k quality you were looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goof TV, Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goof TV, Good Price. Bright back light. Definitely need to adjust settings before you will get good contrast i dark scenes...adjust gamma and turn off eco mode auto dimming; etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Motion blur

    Rated 5 out of 5 stars

    Great value big screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, bright, dark blacks, maybe the slightest motion blur when watching sports close up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted this tv for a year and now that I have it can't believe I waited so long to get it. It keeps up with 4k game play perfect and does everything you could ever want

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture for great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a 65 inch tv with 4k and hdr, you cannot beat this Samsung tv for spending under $1,200.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV after a lot of research and contemplation between 6, 7, and 8 series Samsung TVs. I am extremely happy with purchasing the 8 series. This TV has an excellent picture, crisp sound, and great features. My only feedback for improvement to Samsung is there should be more apps in the app store (i.e. more streaming news apps). Overall, I am happy I spent a little more and love my purchase. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth between this and an OLED LG and could the happier to have saved the extra money. Combined with Apple 4K TV this has been an absolute great purchase. I understand this TV isn’t as high quality as an OLED but for basic 4K needs and the limited content still out there this tv is the perfect choice. Although I don’t use the smart tv apps, it filters through them very well and is intuitive.

    I would recommend this to a friend