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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and excellent value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and reasonably understandable control functions. I had the Geek Squad set this up for me and it has worked well. Out of the box, I had a temporary issue with the TV turning itself on in the middle of the night each day. That was resolved once I contacted Samsung (through Geek) and they walked me through updating to the latest TV software. Note that to stream UHD, which is not available from most services, you need a high speed wireless or wired connection (~30-50 Mbps or higher). Excellent value and near HD picture even on non HD channels.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Crazy good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, incredible picture and ease of use. BUY IT!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been thoroughly satisfied for over a month now. The picture of the tv is great and the sound Is completely fine once turned to optimized. I was scared I would need a sound bar but no issues thus far. Never owned a tv this large or expensive before but I highly recommend. Using the Best Buy card for 24 months interest free it's hard to beat.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the picture quality of this TV and the remote, too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up and I like the web browser.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this tv, great picture and features, east to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use for a smart tv Love the picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great t.v. awesome picture the 4k is amazing and sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was a gift. I also installed it. It’s 4K and it’s a Samsung. Enough said. It replaced a curve tv by Samsung. Good tv but is was not able to do hdr so it had to go. My brother seen my tv and said he wanted one. Hopefully I can get him to upgrade the hdmi cables and get the Samsung 4K player and the Apple TV 4K. See you soon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV exceeded my expectations. We upgraded from a five year old 65" LED Samsung. What a great picture, both for watching sports and movies!! I had the Geek Squad set it all up for me(TV, Polk sound bar, & WiFi), glad I did, they were done in 30 minutes including handling a modem issue with Comcast. It would have taken me 3-4 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy Samsung and only from Best Buy. The people really want to help you with your decision and are very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup. Also was easy to mount on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a replacement for my previous Sharp 65”. It quit on me and fortunately I had GSPP so I had some credit to replace it. Had to spend a little extra but this TV is worth it. No issues to date and one of the worries I had after reading reviews was the side view but it is great and have had no issues. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good picture and the look is great. I like it

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Best high end 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews showed this TV to be at the top. I was concerned about the remote as I read so many negative comments about the remote controls of competitor TV's. The Samsung remote is an absolute work of art! Small, easy to use and a gem. I tossed my ROKU and several other remotes out the window and, now, only need the one remote. NICE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was everything I wanted it to be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, extremely knowledgeable Best Buy associate helped me with my selection. Geek Squak installation was expertly performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for upper end TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an aging LCD TV, Spent a little more for the 8 series and am really impressed with the deep colors and dark blacks.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and slim design would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Samsung after returning an LG 8000 series bought from Dell which delivered w a cracked screen. After researching this Samsung seemed equally good and we are really pleased to date. Super easy setup, clarity and picture are great, even the standard sound quality is decent (even though I’ve now added a Sonos Beam.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has a great picture and is very user friendly.

    I would recommend this to a friend