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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 4,725 reviews
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading about tv's, talking to other owners and the sales rep we thought Samsung 68" would be the best product for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased Samsung TVs for years, and this TV is every bit as good as previous ones. Really like the Smart TV capability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv does all I bought it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. great picture. easy to use with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really enjoying my tv it's actually my first tv ever an d in glad I got this o e my experience has been phenomenal

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image of the picture and remote is very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    No Complaints, Awesome TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear Images, easy to navigate, and color is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung makes great TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes great TV's. The materials and quality to detail is very much overlooked. This is my 2nd 4K TV from Samsung. I also have a 7000 series. This is a well step up from that series. You can immediately tell the quality in the purchase. The screen looks awesome and yes it has HDR! You WILL NOT be disappointed .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and a great price. Super thin TV too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first UHD TV, and I have to say that I'm extremely pleased! The picture is insanely sharp! I can see individual stubble on men's chins, makeup flaws on actors. It's uncanny the details! The color depth is incredible!! The blacks are rich and the vibrancy is outstanding. I would definitely purchase again without hesitation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look no futher!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the combination of Samsung and Bestbuy, you can't go wrong. Everything I expected and more.No muss, no fuss. The BEST

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still a new purchase but so far it's been a good tv with a great picture. A good value and comparable to more expensive tv options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pic quality, easy to use and navigate. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a larger TV because of my age, 83. Store rep suffered this item, which I bought. I am very happy with his suggestion

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing tv, with a very nice picture and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a very good tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is by far one of my favorite tv manufacturers. They have the best screen quality and the best picture in my opinion. Not only does it have good image quality, it also has smart features built in! Although I still prefer a chrome cast, for anyone looking to just be able to watch Netflix or Hulu, this is a good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always has the best picture and the most ridiculous smart TV menus. Not this time! The picture is still tops but the apps are far more user friendly in this iteration. All of your favorites are simply displayed across the bottom of the screen with the touch of one button-or even better use voice control!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just overall a great tv. The blacks are black n no problem with anything. Thought about aMU9000 but not worth the extra$.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got a Sony TV to try a different brand, I already had a Samsung but wanted sometime new. It was a mistake. The Sony brand TV was awful I ended up returning it for a Samsung and I'm very pleased. The picture is bright and the sound is great. The menu is easy to use and responsive. I highly recommend this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture and user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and got the best price from Best Buy. Online retailers were the same or more plus I saved using the BB card.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    5 Calls to Samsung Customer Svc Not Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung MU8000 65inch is my 5th Samsung TV. Up to now i have been satisfied with Samsung TV's. Any TV program you watch in Live TV such as sports, news etc.... has blur and ghosting. Samsung says it is the Cable provider. Cable company has been out with all their meters and checked 2 times saying it is the TV. Bottom line DON'T BUY THIS TV!!! Keep Shopping I have attached a couple pictures allowing everyone to see the picture quality when College Football is being played. There is a reason electronic stores don't show live sports on their display TV's. If you were to see the ghosting and blur of most 4K TV's you would not buy one.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      AvgConsumer,

      Thank you for your review of this Samsung 65" Class MU8000 Ultra HD TV.
      I am sorry to see that you are experiencing motion blur. You can try adjusting the judder control on your TV until you find a satisfactory setting. To do this, please follow these instructions: Home – Settings – Picture – Expert Settings – Auto Motion Plus – Change to “Custom” and adjust to your liking.

      For further assistance with adjusting settings, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG or via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      You can also find us on our Samsung Support Facebook page at:  https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      -Samsung Ambassador Samsung