Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4725 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the picture quality of the 65" Class - LED - MU8000 Series - 2160p - Smart - 4K UHD TV with HDR as excellent and are impressed with its size. They appreciate the easy setup and find the price to be reasonable. However, some customers have concerns about its durability, viewing angle, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,725 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never been happier with a TV purchase. TVs used to be difficult to calibrate because the factory settings used to be awful, but this one was pretty decent out of the box. Once I turned off the Auto Motion which stopped the jerkiness, did a little bit more fine tuning, the picture was gorgeous. Still marvel at it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for anyone. DirecTV was easily installed. The best thing about this is the picture and the value you get for a 65 inch 4K that delivers an amazing picture even in a room with many big windows with sunlight coming in. I use this tv for my work when I do presentations, hoping up my iPad and MacBook to it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't be happier

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4K tv and well .... the clarity is so good you feel you are in the room as the movie or tv show is being filmed. Very easy to set up and adding applications is a breeze. I have had a few times when the tv turned on by it self, but that is minor. Overall I am very glad I bought this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent t.v.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this is the television to have. Gosh o love it.go check out for yourselfs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the hidden electrical cords. The display is crisp. I look forward to the day when network tv broadcasts in 4K

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wifi is Horrible; Samsung Places Ads in UI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is adequate - inferior to the 2016 KS model. The recent Samsung smart TVs have a number of issues that owners have been contacting support (Samsung, not Best Buy) about with absolutely no action. The built in wifi is terribly inconsistent and underperforms (I have a 225 mbps connection - speedtest.net rated the tv's download at 1.3 mbps). Additionally Samsung places sponsored content in the application hub - if you want to spend $1600-$2000 on a TV to get ads for Hyundai and America's Got Talent (or Transformers, as seen in the attached photo) this is the model for you. I've been purchasing Samsung TVs exclusively for the past 15 years. I will not buy another Samsung product after the problems and lack of response by Samsung to them. But really, putting ads in the UI is enough for me to dump Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Up-Scaling Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the set. Picture is amazing. Upscaling on old movies is fantastic. I hope it last longer than my last Samsung plasma that only lasted 13 months with bi-annul repair costs. It's a shame to have to buy the warranty, but I have had longevity issues with all brands these days. Still working at 60 days no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking tv great picture and availability to apps easy setup and simple to use and navigate through apps and settings

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love this tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K picture! Easy to use for the whole family!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful crisp picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv! Easy to set up and has a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great TV with Easy Hookup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We prefer Samsung TVs and this seems the best value now. It has the box for connection and 1 cable to the TV. Remote is easy to use. Only complaint is that I can’t get it to run my Samsung sound bar. Have to use the universal remote or the sound bar remote. Seems Samsung could get them to work together easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color pops endless bezels makes the tv even better looking. Dynamic range of colors good for gaming good 4k features

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great looking picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome color great T.V very easy to setup and run.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color, sound, and image are fantastic. TV had sleek design and looks beautiful when mounted. 4K graphics are amazing when viewed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy salesperson was polite, knowledgeable, and very helpful! He explained the tv and was helpful during installation. I had a question about the sound and he got me going quickly. The picture is beautiful and the size is big and perfect. Overall, Best Buy performed outstandingly and the tv is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4K Ultra HD Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always been my appliance store, they have the latest product and best knowledge about their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Love it. Would purchase again. If you’re really looking for a solid tv at a good price, buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at Sony, LG, Sharp, and Vizio but I always come back to Samsung because it is the best TV on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get this tv because my boyfriend and our kids play a lot of video games and we stream movies and tv shows almost daily. It's a beautiful picture and love being able to see images clearer when the screen is dark in a movie etc. This will be a tv that we have for a few years. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently upgraded our tv to a 4k ultra hd. What a difference from our last tv, which was not a 4k, just a normal hd tv. The salesman at the store showed us the difference, which really helped us make the decision to purchase our now current tv. The picture is so clear and bright, we are in love with it.

    I would recommend this to a friend