Customer Ratings & Reviews

Was very pleased with the service I got and the whole set up

My Friend said this TV Sucks the Performance it’s not Good it’s the Samsung NU6070 and It’s the Best Buy Version Model it doesn’t have Rich Colors and the Blacks have Ghosting or Clouding in it took it back to Best Buy to Exchange it for the Samsung NU6900 a Week After and it’s a Better TV with Richer Colors and Performance my Friend is now a Happy Best Buy Costumer

Bought this during Black Friday and regret it. Cheap tv model that was specifically made for Black Friday. 6 months in it is already having screen issues which include vertical pixel lines, screen freezing, and color flashes. Always preached Samsung TVs but buying this one has given me second thoughts. Scheduled an appointment to get it fixed but I assume more things will go wrong since it’s already having issues 6 months in. DO NOT BUY! There’s a reason why it is priced so low.

Wirless connection does not work since i bought this tv even i have contacted to samsung and internet provider 5 times. Tv works for couple of days and then tv does not find my wirless and most of time tv needs wireless password. I have followed all the steps which samsung provided but at the end they did not know how to figured it out and all blame on internet provider, they said if they come to my home then i have been charged if tv connect to their internet, yes i know tv will connect for one or two days. No one help me out for this situation.

17 months into using this TV, it finally started acting up recently. There were 2 instances the TV flickered with multiple different kinds of vertical bars, from thin bars to fat bars....and yesterday, the TV had sound while the screen was all gray. I tried many things, hitting Home, channel, source buttons....but nothing showed up on the TV to suggest it was working right. If I hit vol +/-, the sound responded accordingly, so I knew it was something w/ its video...It is hung pretty high up to unplug it to reset it [I learned this trick from google search], so I had to flip my circuit breaker back and forth....Finally, the TV came back with picture after 15 minutes of scare. This TV is unbelievable....It is the 3rd Samsung TV I bought. It is "smartest" tv I have but it is acting the most stupid.

Unfortunately not impressed. The volume has a mind of its own. Sometimes the volume works and sometimes you have to level the volume really high to hear what you’re watching. It takes a few seconds to turn on... maybe about 15-20 seconds or at times you have to click the power button multiple times to actually turn on. Another thing is that the screen now has a few black lines on the side of the screen, they randomly showed up. It’ll be 2 years in November having this tv and I am completely disappointed. The issues started getting bad by the beginning of the year. I definitely DO NOT RECOMMEND this TV unless you want to be a little irritated before watching anything. Who knows... maybe we were the unlucky ones to get a bad manufacture tv.

Tv screen went out and not even two years old. Should have been replaced.

Started flicking in less than 3 months. Best Buy says Samsung problem . Samsung says Best Buy should replace. Warranty doesn’t make one bit of difference. DONT BUY SAMSUNG

Bought this tv Black Friday and a couple months later it started getting black lines thru it. I called Samsung and they didn't want to repair it even tho it's still under the manufacturer year warranty. I usually never have problems with Samsung but I won't be buying anything from Samsung anymore.

When I open the box to my smart tv I notice a clear crack in the base line along the top of the screen I’m very unhappy and dissatisfied with my purchase.. I brought th item back for exchange the store manger told me I’m lieing I had to break it myself or someone at my home.. Very unprofessional And I have still have my receipt. I brought two one was broken this is sad

TV is experiencing the good old vertical lines. Not just a few lines the entire screen. Can’t return it, I can only get in line for Samsung repair service to fix it.

My tv shows only vertical lines after 11 months. I just bought this television last black Friday and it is not showing anymore.

Bought this TV in November and I am currently waiting for the geek squad to make their 3rd trip to my house. The tv just flickers and goes white

Issues with clouding on all four corners of TV. Also experiencing small dots appearing on bottom right corner of TV randomly. Will return TV soon. Can’t find solution anywhere online.

1 year 2 months and tv and is done Showing vertical lines. What a disappointment.

this is the second television that I get in bestbuy and lines appear

We struggled through black friday crowds and were able to pick up this 65" Samsung for under $600.....what an awesome television.....yeah, i know, everyone has an opinion on televisions, and yeah, only 2 HDMI inputs, but isnt a big deal for me.... You would be hard pressed to beat this Samsung unit for under $600!

Bought this in Nov'18 and noticed that there is a white line that appears at the bottom of the black bar on the right side of standard def (4:3) content. We also noticed that it shows up on the built-in Netflix app menu most of the time. Been on the phone with Samsung for hours (several calls) with the latest firmware, diagnostics, etc, but no fix yet. Is anyone else seeing this? Otherwise, happy with the price and quality of the picture with widescreen content!

I purchased this tv on Black Friday expecting it to be a decent tv. I purchased it to replace my 50" Insignia TV (Best Buy house brand) and after getting it all set up I noticed the bezel around the display was warped causing the backlight to show spotty in the top left corner. I brought it back the next day for a replacement, got it home and my surprise it was doing the same thing but the opposite corner this time. Brought that one back and decided to purchase the 65NU6900. Got it home and am very happy with it. I used to work at Best Buy and I saw a lot of 6 Series Samsungs go out the door, knowing that it's not the best of the best but certainly not the worst I figured I'd purchase one. The NU6070 is a Best Buy only model, I'd recommend passing on the NU6070 and purchasing the NU6900 (The non Best Buy model). You'll be much happier.

I loved the size and picture of the tv but I was disappointed with only 2 HDMI ports and one USB. With the smart tv comes connectivity to other smart devices and the number of ports are not enough for this size tv. Also, I was expecting that it would come with kit that avoid it to of tip over the TV stand