Customer Ratings & Reviews

Get what you pay for. Not the greatest but gets the job done

Not what I spet, the picture is not clear, colors not bright

Tv is very mediocre. Not the best but great for the price.

Entry level “Black Friday” special only made for Best Buy. Poor picture quality and the sound is terrible. I made a huge mistake thinking this TV was a good buy because of the price. I immediately want back to the store after I installed it and asked if it could be returned. Associate said I had until January 12, 2019 to return it so I immediately ordered the Samsung QLED 65”!! I’ve learned a huge lesson about buying “Black Friday” deals.

Great tv. Great price. Not bright enough.would recommend.

I bought this TV on Black Friday for a good deal and it burnt out 6 months later. I have been working with Geek Squad for a month and a half and finally after two bad panels I can replace the TV or continue to try new panels that take two weeks to get delivered. I got the warranty and to replace the TV means I use up all of my TWO year warranty, and will have to buy a new warranty if I want coverage moving forward. Moral of the story, make sure you’re buying a good product by doing research and not just looking for a good deal, and make sure you understand the warranty.

DO NOT BUY THIS TV. I am on my 2nd try of this TV. Originally a Black Friday purchase to upgrade our 50" TV and the display failed after 2 months. It took me 2 weeks to replace it through Samsung and I got another one thinking this was just a fluke. Clearly it is not a fluke and I am seeing in other reviews many have had similar issues. This second one took 7 months to fail but did the exact same thing. I've learned that you never should buy a model specifically put out for Black Friday. This model has certainly soured my view towards Samsung TVs.

Bundle was great I never thought Best Buy did that

Bought this as a Black Friday deal. Within a month and a half the screen started acting up and then went black. Took forever to get a replacement. Would not recommend

The TV is great... until the last row of pixels start to blink, is really annoying at night. And the screen has a white spot caused of light leakeage on the top right area...Samsung maybe started to loose quality.

After 32 days of purchasing the TV, the power box won’t turn on. It takes more than 3 time clicking the power bottom on both tv and remote controller. No matter how many times when the tv was on off or sleep mode, it take a very long time to turn on ones the power on bottom was click ones, twice, thrice,....I already complained to the manufacturer. Service came 3 times yet it was not resolve. I won’t recommend to purchase this type of smart tv. Very disappointing!

Bought this on Black Friday, had it about 2 months & it started flashing in the background & vertical lines off & on of all colors. The repair service Samsung was going to send from St. Louis wouldn’t travel 50 miles to my location, said it was too far but Samsung did ship me out a new & and upgraded model & were very good to deal with. Great customer service, just took a little while to get the new one. My suggestion get the 7100 series, so far it’s great!

Just one year using my TV and is broken, I can hear but I can not see nothing in the screen.

We bought this tv Black Friday. Worked great for a few months and now it is messing up. Screen turns white and the sound stays normal.

Would no connect to the internet at all had to return I was told it was a Black Friday only model

Within a year after warranty screen went off, no repair

Not a great tv. Purchased on Black Friday and returned the following Sunday. Had bad light bleeding and picture blur. Exchanged for another model.

After several months the TV had lines on the screen. Samsung had a tech come up and replace parts and fix. This was under regular warranty. The lines are again occurring. The television is only a year and half old. This is first time I’ve had any issues with a Samsung TV but this should not be occurring.

YouTube TV app is not supported. I would have taken the thing back but I’m lazy. Instead I’m using the roku stick that I had for my old TV.

Do not buy this tv. Started having issues with bluetooth connectivity dropping after 6 months and had to cable it into network then entire tv died after 13 months. TV got a grey screen and never showed a picture again. Apparently this is considered an irregular model and only sold at best buy.