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Customer reviews

Rating 4.7 out of 5 stars with 3029 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 65" Class LED NU7100 Series 4K UHD TV for its excellent picture quality, user-friendly setup, and reasonable price. While some users have concerns about the lack of Bluetooth connectivity, remote control accessibility, refresh rate, durability, and color vibrancy, the overall positive feedback suggests that this TV meets the expectations of many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,029 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad you got this tv ... it's looks great .......

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    First 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first 4K TV very clear picture amazing sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tv has great picture and colors. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience and Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My visit to best buy in Chattanooga went very well. Price was very great as well. Told the guy exactly what I was looking for and my price range and he showed me exactly what i needed. Thank you Best Buy of Chattanooga!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect unless you have oakleys

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv for a steal and works really great. Only problem is people with prescription oakley glasses. Something about their polarized lenses make it so the glasses block out the tv almost completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For under $1,000.00 this is by for the most beautiful and user friendly television I have ever purchased. The guys at best buy helped my wife and i come to this decision with precise details of exactly what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can't find any flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point I've been over most every scenario with this tv. I have yet to produce anything approaching a negative. I not be the most sophisticated technophile, but I really really like this purchase this far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture & Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was not as easy as other models I have to wall mount, but once it's up it's a very clean line tv from the front. I have a slightly flat mount and it still hangs about 4 inches from the wall at bottom and 5 at top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    researched, researched and then more research and chose this tv based on customer reviews, my particular needs and the fact that i have owned 2 Samsung tv's and both were solid products (still have one of them]

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Picture quality is great however

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this TV to replace an older Vizio. The picture quality is great however the sound quality is terrible compared to the Vizio. So if you are purchasing this TV and don’t have exceptional hearing, plan on buying a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase and the help we received from the Best Buy team. Quite knowledgeable and not pushy. We were able to talk it over without him hovering, yet he was close by to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for a 65' tv. I didn't even buy this during a heavy deal time or during a holiday sale. 4k quality is good and our sitting distance from the tv is perfect for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, quality, and product! I couldn’t be happier with this TV. I’ve been a Samsung fan for a long time and this model blew away my expectations. The service team at Best Buy was equally outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Image, Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was upon the recommendation of the department manager. He pointed to the characteristics of the model and the value for money in relation to other similar products. I could not be happier with the result

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Frustrating! I'm talking about the remote! It is so small we're always hitting the wrong buttons get kicked out and have to start our search all over again! I'm sure in time we'll get use to it and it won't be a problem. Otherwise we're very happy with the TV; there's nothing wrong with the picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High Quality Smart TV At A Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to upgrade to a Smart TV and also go to a bigger size. Didn't need the latest and greatest. Sales clerk helped me settle on this one. It was a very good value for the price. He didn't lead me wrong and I'm very happy with it. Picture clarity is great. Add a sound bar with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung brand tv that I ever purchase. I love it and my family love it too. So many features and the convenient of having a lot of features like Netflix, Hulu and so much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 inch smart TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 65 inch 4K smart TV one of the best smart TV to have I’m here to have an issue with the Tv Great value I will definitely buy a next one for my daughter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv was open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the tv as on open box. We have had it about a month, and so far so good. I was leery about an open box, and did purchase an extra protection plan, but as I said so far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Picture With Poor Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write reviews but this tv caused me tons of time and effort because Samsung has a secret only known in the consumer reviews. If you have any Samsung TV and you try to use an HDMI from the ARC (audio return channel) port to your receiver, then get ready for nightmare performance. Plan to unplug your Samsung tv to get the port to refresh and play video or audio from your receiver. You will also need to turn on your reciever before the tv and a whole bunch of other work arounds. All Samsung TVs apperantly decide when to provide video or sound from the ARC port. If you don’t use a receiver like Onkyo or sound bar with HDMI then you’re fine. If you plan to elevate your experience with Dolby digital 7.2 then get a different brand tv. Hope this helps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      VLopez,

      It seems that you are having issue when soundbar is connected via HDMI ARC which uses CEC to control soundbar. If the TV cannot communicate with the soundbar/receiver via CEC then it will revert back to TV speakers. The most likely cause of this is another device connected to HDMI causing CEC interference.

      Here are some troubleshooting steps that may help with the issue:
      1) Verify CEC is working on the TV by using a different CEC enabled device like Blu-ray player. You can also verify CEC is working if the TV remote can control volume on the receiver/Soundbar

      2) Disconnect all other HDMI devices except the receiver/sound bar (for testing purposes only). Some HDMI devices (e.g. cable boxes, game consoles etc.) transmit invalid CEC data which may disturb CEC communication. Other devices ground pin 13 on the HDMI port which disables CEC on the entire HDMI network.

      3) Go to TV menu as above then turn CEC off then on. This sometimes refreshes the connection and re-establishes communication

      4) Set the TV’s digital audio output format (Settings > Sound > Expert Settings > Digital Output Audio Format) and change the format to one that the receiver/Soundbar supports (PCM is the most common format)

      5) Check the volume of the source device. Some sources (such as cable boxes) have their own volume control which might be set too low or are mute

      Should you need further assistance with the issue, or other features, please reach out to us.
      Simply phone us at 1-800-SAMSUNG (ask for TV)
      You can also LiveChat or email us by copy-pasting this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
      Or find us on Twitter at  https://twitter.com/SamsungSupport

      - Samsung Ambassador Samsung