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Customer reviews

Rating 4.7 out of 5 stars with 3029 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 65" Class LED NU7100 Series 4K UHD TV for its excellent picture quality, user-friendly setup, and reasonable price. While some users have concerns about the lack of Bluetooth connectivity, remote control accessibility, refresh rate, durability, and color vibrancy, the overall positive feedback suggests that this TV meets the expectations of many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,029 reviews
  • Rated 5 out of 5 stars

    excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience was excellent. In addition to the picture quality the installation was efficient, neat and the guys were very polite and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great value for what you get. If you are looking for the best resolution and best picture, this is not your tv. The size of the tv makes the resolution a bit blurry at times. I think it has to do more with size than the actual tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. The only complaint I have is the TVPlus app is installed from the factory and there does not seem to be a way to delete from TV for good. We have a Samsung TV that is two years old and was not a problem with that tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV, love the Netflix, HULU and Prime video buttons. Great screen quality, haven't had any issues with TV since we bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV is great, never had any problems with it. All my TV in the house are all Samsung TV. This is a good brand of tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not what I expected from Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do extensive research when I buy a new tv or other big purchase. This tv seemed to have good reviews and since my previous tv got fried by stray current I needed a replacement quick. I guess that’s my $700 mistake. The tv has good picture unless your watching anything dark or in an unlit room. The panel has extensive back light bleed even with the back light at the lowest setting. Unfortunately I didn’t notice this till the return period had passed. Don’t make my mistake, stay away from Samsung or just get an OLED.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than my old 55 LG unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG unit started to give communication problems with UVERSE/Netflix/Amazon after 20 months and we changed to a Samsung. So far so good but its early yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a bigger TV from a solid brand name and this was the best TV around my price range. Love samsung and thanks best buy for the good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for living space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the size of this TV for our living space. We did not want to overwhelm anyone with mounting something bigger. The installation was easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the screen and how clear everything is. I think we got this for a good price, really happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color resolution! Upgraded from a 55 inch and couldn’t be happier! Price was excellent, included was a free Samsung tablet. Definitely a must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV but...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is a good TV, unfortunately, my one was liking light on the corners. I changed it for the 8 series on the same size. The series 8 is wonderfull very good image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my televisions are Samsung and I would recommend this brand. Only downside is regarding streaming services. Samsung doesn't have an app for DirectvNow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, especially on sale

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale. Great product. The BB representative was very helpful in matching the online price to costco!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unexpected disappointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased (two) of the 65" NU7100, to replace a Vizio which was under warranty. The first one was defective due to an edge-lighting bulb staying lit, at all times, and leaving a "night-light" effect, on the screen. BB sent a second one, and it had "grey" areas in various locations, on the screen. We finally ended up switching to an LG UM7300PUA, and couldn't be more pleased. Samsung is a reliable brand, but this specific line of TV has production "issues". We own MANY Samsung products: Galaxy phones, laptops, appliances, etc., and continue to trust the Samsung Brand..... just some sort of problem with the UN7100's.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely glad I bought this over the LG I was considering. It’s very user friendly and it came with 30 days of sling which my family and I love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the TV I wanted and thought it was great. Once I got it home realized it was too big for our living room. No issues with Best Buy exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great product! We are enjoying this tv so much and would definitely recommend Best Buy and this product to everyone! Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is great. Good picture, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a big screen. Easy to change the settings, and can find nothing to complain about. I feel confident in Samsung products and Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet lightweight beautiful screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen excellent color and definition. Hooked to a poke audio system unbelievable. Freaks my dog out thinks there’s people in the other room.

    I would recommend this to a friend