Customer Ratings & Reviews
- Model:
- UN65NU7100FXZA
- SKU:
- 6200118
Rating by feature
- Picture Quality
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the 65" Class LED NU7100 Series 4K UHD TV for its excellent picture quality, user-friendly setup, and reasonable price. While some users have concerns about the lack of Bluetooth connectivity, remote control accessibility, refresh rate, durability, and color vibrancy, the overall positive feedback suggests that this TV meets the expectations of many customers.
This summary was generated by AI based on customer reviews.
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price. After 3 trips to Best Buy, reading reviews I decided to go with the Samsung and couldn’t be happier. Definitely recommend
I would recommend this to a friendGreat TV for less than 800.00
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. It was spur of the moment, but couldn't skip it for the price. I am having an issue syncing with my cable box, but found it if I try a new hdmi cord, it should work. (I was using the cord from the previous TV)
I would recommend this to a friendGreat television.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this television for a few months now and I have had no problems yet. The quality of television is great for games and movies.
I would recommend this to a friend- Pros mentioned:Ease of use
Husbands Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The husband went out and purchased this on his own, its easy to use but I dont like that it makes the viewing frame smaller on some channels. other than that its wonderful!
I would recommend this to a friendBrand response from Samsung
Posted .Micaela,
I am glad that you are happy with the ease of use.
Step-by-step guide of picture size and position adjustment can be found on page 96 of the eManual: http://downloadcenter.samsung.com/content/UM/201901/20190102114948285/ENG_US_KM2ATSCN-3.0.4.pdf
Should you need more assistance, please call Samsung Customer Support toll-free at 1-800-SAMSUNG (ask for TVs).
You can also contact us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at https://twitter.com/SamsungSupport
Again, thank you for taking the time to share your thoughts. Your invaluable feedback helps us continuously deliver better products and service.
- Samsung Ambassador
Great Birthday Gift For The Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely love his Smart TV. Switch from a 48” to a 65”. The Sales rep was such a great help with his knowledge and experience of TVs
I would recommend this to a friendSamsung is always top of the line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase monitors pretty frequently for my job. We ship them all around and we have solely used Samsung for the last 5 years. Always awesome.
I would recommend this to a friendGreat all-round Flatscreen for Livingroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with the picture sure its not QLED pic quality but its more than fine for most. Imputs are more than enuf and the interface menu is easy.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always lived by Samsung and when it came getting a bigger TV went with Samsung. It never disappoints and highly recommended this TV as well.
I would recommend this to a friendvery nice tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was looking to replace my vizio tv led bulbs were going out so went with the tried and true samsung.
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture/Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice 4K picture for a 65 inch tv under $1000. The smart hub works okay, sometimes it freezes or doesn’t respond as fast
I would recommend this to a friendBrand response from Samsung
Posted .AKAOP,
I am sorry that you are experiencing app issues.
If an app freezes or becomes unresponsive during play back, try the following:
1. Cold boot the TV.
Aim the remote at the TV.
Press and hold POWER on the remote until the TV powers off and back on by itself.
When the Samsung Logo appears on the TV release POWER.
Note: If the TV does not automatically reboot, unplug the TV, and then plug it back in again.
2. Check for Updates.
From the menu screen select Support.
Select Software Update.
If an update is available, proceed with updating the TV.
Return to the app and test the playback function of the app to see if the issue has been resolved.
If the issue persists after these steps, please contact us so that we can better investigate your issue and assist you towards a solution or replacement.
Our customer support can be reached via one of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
This a greaTV. to put on your living room!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love Samsung brand. We bought it last months at Best Buy in Belmar. This TV fits perfectly on my living room. We are happy with this purchased.
I would recommend this to a friendVery nice TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to purchase a projector for my home theater when I priced this TV and looked at the contrast I was sold very happy with this purchase
I would recommend this to a friendUnhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in your install program. Didn’t mind paying the 200.00 to install, but the additional 100.00 for an install over a fireplace that already has a t.v over it. Wired and everything. Just ridiculous!!
No, I would not recommend this to a friendSamsung does it again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great budget tv for the living room. Isn’t oiled quality but it isn’t trying to be. Works great.
I would recommend this to a friendSamsung 65” LED
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a warranty purchase because my last Samsung made it 4 1/2 years. Make sure you purchase the 5 year warranty.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Create TV. Love the color settings are not that good out of the box you may have to download just yourself. Can't go wrong with a Samsung TV.
I would recommend this to a friendSuch a. Great and affordable product! We would def
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a. Great and affordable product! We would definitely continue to shop at Best Buy!
I would recommend this to a friend- Pros mentioned:Picture quality
Nice picture...TERRIBLE hardware/customer service!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Santa brought this TV on Christmas for my kiddos to mainly take advantage of the XBox One X specs. I had it for about 6 or 7 months. I left my house for a week to visit family in the Summer. We usually shutdown all electronics and A/C or heat while we're gone to save a little money. The TV worked just fine when I unplugged it before leaving. When we got back, I plugged it in but it wouldn't turn on. I looked at reviews and saw that the inner screen sometimes gets hot and cracks. There were no impact marks on the outside and with the order of events, it's highly unlikely someone could have impacted it anyway since I know it worked when I left and it's one of the first things I plugged back in when I returned. I had a guy come out and check on it and Samsung says they will not cover it, even though it's under warranty. They said it's a classic impact case. The rep on the phone said the inner screen is very fragile and can break even without impact marks on the outer screen. Well, I have to pay out of pocket to replace it now.I will never buy a Samsung TV again. They would have made a lot more money off of me had they just honored the warranty and replaced it. Oh well! It's a beautiful picture but I cannot recommend this TV with the inner screen being so fragile. I'd spend my money with another company that actually takes care of their customers and backs their warranty.
No, I would not recommend this to a friend Very Clear and realistic picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was delivered on time. Set up for the TV, TV Stand, the Sound Bar and Blue Ray DVD Player was professionally and courteously set up.
I would recommend this to a friendGreat TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My second 65" Samsung, very happy overall, had a Sony before but broke it with a fly swater, never hit your TV chasing a fly, big mistake...
I would recommend this to a friend