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Customer reviews

Rating 4.7 out of 5 stars with 3029 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 65" Class LED NU7100 Series 4K UHD TV for its excellent picture quality, user-friendly setup, and reasonable price. While some users have concerns about the lack of Bluetooth connectivity, remote control accessibility, refresh rate, durability, and color vibrancy, the overall positive feedback suggests that this TV meets the expectations of many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,029 reviews
  • Rated 3 out of 5 stars

    Had an issues at first!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we had a Samsung TV that was over 10 years old and decided to upgrade so we went with another Samsung. After getting it home, it would not stay connected to the internet. After fighting with Samsung for over a week...they finally sent out a repair guy who had to put a different wifi board (or something to that affect). Now it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. The family really enjoys movie night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for the price. Smart hub interface is faster compared to previous Samsung TVs I used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Model for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this model is everything I expected and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV seems to have a good picture - still working on the room so have not had much time to watch it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv perfect for movies and games. 4K is a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and looking for my next deal with best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I planned to buy a Vizeo, but this was a better tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems with functionality, be I wish I had purchased a tv with eARC port

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is our go to product. We love it!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It’s ok I expected more vibrant color.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of tv is great but the color is not what we expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE PICTURE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new tv is nice. Still learning how to set up the picture to get the best quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited on features, but a very good picture for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price, have several function that makes a good choice if you are not a gamer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was great with set up . TV looks good above fireplace and has nice clear picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had LG TVs and was not sure about moving to Samsung but I am satisfied so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture just has a little distortion in certain scenes on part of the screen occationally

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Tv base model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV on Thanksgiving day. After setting it up a week later, I was very disappointed because the picture was not very clear. Low motion rate makes watching sports no fun, even after making all the necessary adjustments. Also when this TV changes scenes, a small block comes on parts of the TV screen. Took it back after week of use.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      baller,

      I am sorry that the NU7100 TV did not work out for you.
      Your overall customer experience feedback is important to us and will be shared with the product team.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
      You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was impressed with the picture quality on the television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to operations can be funny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing volume to surround can give a lil bit of a issue but good to overall. Decent price too

    I would recommend this to a friend