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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3029 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the 65" Class LED NU7100 Series 4K UHD TV for its excellent picture quality, user-friendly setup, and reasonable price. While some users have concerns about the lack of Bluetooth connectivity, remote control accessibility, refresh rate, durability, and color vibrancy, the overall positive feedback suggests that this TV meets the expectations of many customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,029 reviews
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow can't believe i've had this tv for 6 years but it ran it's course and now it's time for an upgrade but nothing really bad to say about this tv gave me what I wanted in a tv I really like this tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broken after 18months

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken after 18months look online and it's a big samsung issue.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the LG 4K 6300 and I took it back for poor/horrible picture quality. Looked completely different in the store, so I exchanged it for a Samsung NU7100. Hooked it up, easy, easy set-up, OUTSTANDING picture, 1000 times better than the LG, the Samsung picture was just as good at home as it was in the store. So far I am very impressed. Purchased the 2 year extended warranty just in case... We will see the longevity of this TV, hopefully many years with NO issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk stay away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad speakers bad pictures alot of jump lousy quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality picture on this t.v. was poor for the price

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Teel,

      I am sorry to hear that you are not entirely happy with the picture quality of your NU7100 TV.
      The NU7 series features our PurColor technology, HDR and our exclusive UHD Engine to deliver superb contrast and expanded color detail.
      Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      We look forward to hearing from you.

      - Samsung Ambassador Samsung

  • Rated 1 out of 5 stars

    Picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv quality was Nothing like it was in the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    the capabilities of the set were not explained to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor communication from GM yyyyyyhhhh nnnnnnnn jm,,,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4k TV for your MONEY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in 2018, TV worked great and quality is nice. Built in speaker is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Just what we needed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did a great job with the ease of setup. Picture is great in our living room that gets ample sunlight. Clarity is great as well. I feel the remote has too many buttons, otherwise very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Right out of the box, it is very easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a member of the group called the " Insiders "; My username is Pondpirate I'm in a campaign with the Insiders where I've received the Samsung TU 7000 UHD CRYSTAL 65" TV at a reduced price to use and give a review. The forementioned TV is a ultra modern TV that is thin, lightweight, and right out of the box it is very easy to set up, and a splendor to watch. I much enjoy the " clutter free " cable set up, and the One Remote and Voice assistance to navigate easily the TV's functions. The picture quality is beyond belief, most vibrant picture I've ever seen! You must see it to believe it. I would and do recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Can’t be beat for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all I’d like to address some reviewers complaints about the WiFi—maybe they weren’t reviewing the NU-7100 as my unit has wireless AC & it streams considerably faster than my original Samsung LED tv which just had wireless N. Understanding that this is NOT one of the Q series tv’s & is under $1,000 you will appreciate the overall quality of the tv from its streaming apps to the great picture & even the sound which is pretty good at this price range. I recently was able to compare this exact unit which was displayed several feet in front of a 6000 series & several feet behind a Q series, all playing the exact same thing at the exact same time. The differences among them were jaw dropping. I really didn’t expect to see that much of a difference but it was obvious. Having said that, while I do long for a Q Series (or OLED), I’m not paying $2k for another tv maybe ever so the 7100 is a reasonable compromise as the picture quality & other features make it stand out in the sub-$1k market.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with this TV. The picture is amazing and the sound quality is great. I highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Excellent TV Competitively Priced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this TV for about a month now and we are very pleased. This TV replaced a Panasonic Plasma that also had an excellent picture, but this TV surpasses the Panasonic in clarity and color. We compared this TV side by side in the store with Samsung's NU8000 and could not see any difference. For our needs this was a much better buy. We also own a 55 inch and are equally pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Good TV for the price but NO 5G wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price this is a great TV! clean, clear, bright picture. it has the basic remote which will work with all samsung tv's. it runs fast, starts up quick, and has great picture quality. my only complaint is no 5Ghz wifi. when streaming 4k video the 2.4ghz wifi is barely adequate. i actually had to move my router closer to the tv to get a maximum signal on 2.4ghz to get rid of buffering delays. all in all its a great tv for the price and if it is sitting close to your wifi source or you run it hard wired it will perform flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong in 2023. Great smart TV. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for a great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technology on this is more than enough for anyone looking to enjoy high definition video game or movie streaming. The navigation of the home screen is very easy as well. It's a good looking TV, has 3 HDMI ports, and plenty of sound unless you really need to fill a room or have more exotic tastes with sound bars/systems, et cetera. For the buck, an easy choice. I also have the 50' and performs very well, too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What an upgrade from 9 year old 46" Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nine years ago i bought the state of the art new Sony HD 46" TV at Best Buy paid $,1,900 dollars back then, it's been a great TV for past 9 years, but last week the video card started causing color changes, i just had to turn off TV then turn it on again and maybe it would be fine for another 8 hours. I thought it was time to buy a new TV found this one and read the reviews and went down to my Best buy and bought it. Best Buy had it at my home this Sunday morning at 8:30am great service, i started un- boxing the TV had it setup in 30 minuets and had it on with my Cox Box and watching my Sunday shows. This Samsung 65" TV is a great upgrade from my old Sony 46" TV, the picture color is much better the sound is really a lot better, it's a real joy to be watching it today. I feel it's the best bang for the bucks i am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv on black Friday and I'm glad I did! The picture is vibrant, set up was easy, Wi-Fi connection was quick and fits nicely on my wall. I don't understand the negative reviews, but to each his own. I would recommend the Samsung N-650 sound bar for intense sound, you won't be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shadow Caster

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great TV, would have thought it would last longer than 6 years however it has not and now has a huge black shadow on the left side of the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV at an even Greater Price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Provides excellent picture quality for the price. Also has a suite of smartTV apps that work well

    I would recommend this to a friend