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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2880 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, calling it "the finest" and "amazing". They also appreciate the easy setup and affordable price. The smart TV feature and remote control are also praised for their convenience. However, some customers have concerns about motion blur, speakers not being loud enough, durability issues, and the TV being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,880 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Meets Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great buy for a Samsung product. You pay a bit more for quality, but everything is sharp and the sound is better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sensitive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Controller is sensitive and doesn't akwsys work. BB won't come out and we have to call Samsung to try to resolve issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    First smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the features. Picure is excellent. I am used to a remote with a number pad. Would still prefer that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid 4K and HDR when playing on a PS4 or Xbox1. Great for 4K movies. Only issue is game mode will suddenly switch off and back on which causes screen to do dark.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceptional bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Samsung. Has lived up to my expectations. Important thing to note is that the TV comes with local array dimming and not full-array unlike some of the cheaper competitors like Vizio and TCL. However, the panel quality is far superior and reliable. If reliability is what you are looking for go with a more trusted brand like Samsung/LG/Sony.. I say this since I was in the market for a TCL R617 but couldn't commit to it, seeing the many complaints of panel quality issues ove the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is excellent! The sound could be better, but fixed that issue with a sound bar. Happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. I bought it, even when it wasn't on sale. A bit pricey, at the time, but I was looking for quality over quality. Absolutely satisfied. I get so many compliments, and the TV surprises me, everyday, with new things I discover it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research and read a lot of reviews when trying to decide on which Smart TV to purchase. The Samsung reviews were consistently very good. The price was comparable to others I reviewed. When Best Buy had a $300 off sale it was a no brainer. Happy with the TV and loved the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv I've ever had thus far...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints bout this tv....bought it during Black Friday / Cyber Monday 2018 cuz my previous tv died after 12-14yrs....it was an LED Samsung 55"...So it died just in time. Been a year now and it's still running like a champ and connects to all my devices with ease

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    NU8000

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great user interface, great sound. Have experienced some reboots but that’s the only downside I’ve had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Superbowl. Picture quality is good. Enjoy the apps and ability to stream in 4K. Not a fan of the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great quality but wifi is temperamental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and usability but wifi connection is temperamental. Not sure if this is due to provider or TV connection.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Overall for the sale price. A little confusing to adjust picture and set up at first. Definitely need sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a clear, crisp picture. At times it can be difficult to get off the smart tv app screen and onto cable tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great improvement over my old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger and way brighter picture. Only criticism is the sound could be a lot better. I guess they want us to buy a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t stop watching movies. I know that there’s better TVs out there but for the price on this tv I got a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this tv. Great picture and good sound. Have sound bar, which is sometimes a challenge to coordinate with tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far it's been great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were lucky enough to purchase this TV over the week of Black Friday/Cyber Monday and the price was just right. The TV has been performing well to our standards. I did a lot of research beforehand and I will say I'm glad I got this when I did. I don't think I'd ever pay the normal or small sale price for this TV. However I do wish I would have gotten the 75" version of the same TV when it was on sale. All in all it was a great buy and I love going to Best Buy to get it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The right Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a tv that was 120hz refresh and didn’t break the bank I found this tv. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best TV brand, good quality Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality picture, sound isn’t great but I used speakers. It is very good functionality.

    I would recommend this to a friend