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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2880 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, calling it "the finest" and "amazing". They also appreciate the easy setup and affordable price. The smart TV feature and remote control are also praised for their convenience. However, some customers have concerns about motion blur, speakers not being loud enough, durability issues, and the TV being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,880 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good just wish the speakers were better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the tv no problem so far and the color is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABSOLUTELY AMAZING!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv as a gift for my mom as a surprise and I already know she is going to be thrilled!!! I love it, I may buy one for myself too dice it was such a good deal!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great image, not amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, especially with 4K movies and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart television. I'd buy it again. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture... we love it for our living room

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV with issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV overall but definitely has some issues. One of the main ones being the judder, this doesn't happened on all programs. Station that seems to be the worst is Hallmark Channel, amongst a few others. I never had any of these issues with my previous 55 inch 10 year old Samsung TV. All said and done I wish I would have gone with the LG. The fact of the matter is that there shouldn't be any problems whatsoever especially at this price point. I was reading previous reviewer Best Buy was telling them how to customize the motion settings. They said under advanced or expert there is a led clear motion on off button, don't even have the option to select that one under customize. Don't know why that is. I must say this is all quite perplexing, this experience is making me rethink changing to another brand name in the future for cell phones and other products

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      William,

      The NU8000 TV comes with Auto Motion Plus, a feature designed to eliminate blur and judder on an LED TV, specifically in fast moving images. It does so by taking a 30-fps signal and adding in additional frames to help smooth out any blur or judder between frames – this is called interpolation.

      Here is the step-by-step guide to change Auto Motion Plus settings:
      1) With the TV powered on, press the Home button on the Samsung remote to open the Home screen
      2) Then select Settings > Picture > Expert Settings > Auto Motion Plus
      (Note: This option may not be visible initially. Continue scrolling through the Expert Settings Menu to locate Auto Motion Plus)
      3) Then select Auto Motion Plus again, and you will see the following three options:
      a) Off: Auto Motion Plus will always be off
      b) Auto: Auto Motion Plus will automatically activate and deactivate based on the type of program being watched
      c) Custom: Allows custom adjustments and settings to be used
      4) By selecting the Custom option, you can access these advanced settings:
      a) Blur Reduction: Use the directional keys on the remote to adjust the Blur setting
      b) Judder Reduction: Use the directional keys on the remote to adjust the Judder setting
      c) LED Clear Motion: Select to turn On/Off

      For further assistance on this feature or other usages, please contact Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you. Or LiveChat with our product experts at:  http://www.samsung.com/us/support/contact

      We are likewise reachable via Facebook Messenger at:  http://m.me/samsungsupport
      You can also find us on Twitter at:  https://twitter.com/messages/compose?recipient_id=18768513

      - Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great for sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a seven series and the picture watching sports was terrible, I returned it and bought this thing of beauty best tv in that price range motion rate 240 is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great t.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked up 4 devices to this t.v. including my p.c. it works and looks fantastic, I can't be happier. It's so thin though it must be very fragile,so just be careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy design and great picture quality!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another fine Samsung product. I've never owned anything less than perfection from Samsung! Great pricing and service from Best Buy, as always!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My best home entertainment investment ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung sure delivers. From review (store visit), purchase, delivery and set-up, all has been quick and easy. Quite pleased with quality and picture (almost real).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a 65 inch tv under $1k. This tv was the best price with the 120hz panel. No complaints so far. Use the setup on rtings.com for optimal picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starting to enjoy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I bought the 55 inch version of this TV but it wasn't big enough for my living room setup so I went back and got the 65 inch. It has taken a little getting used to because there are times when dark scenes during a movie or TV show don't look so great. Other than that almost everything else looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing a variety of television offers, we went with the Samsung - 65" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR. Have been pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extreme Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Culver City location easily helped me swap out & reorder what I needed in store. Love Best Buy. Also everyone was thorough & knowledgeable about every detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv was bought for my husband, but I feel in love with it and I mine now. Working on getting him the 75 inch for his man cave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with appearance, set-up, and features. Would definitely purchase again. As with most modern TV's, did have to purchase sound bar to improve sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung and have other Samsung TVs but the new controller and smart apps make it so easy to change from cable to fire stick to you tube and other apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always difficult to determine right size, style and type. We are avid TV watchers so choice type is more important than size. We picked a great one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4G TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this TV to mount over our fireplace in our new home. When we mounted it and turned it on it lit up the room. This Samsung 65" TV is awesome!

    I would recommend this to a friend