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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2880 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, calling it "the finest" and "amazing". They also appreciate the easy setup and affordable price. The smart TV feature and remote control are also praised for their convenience. However, some customers have concerns about motion blur, speakers not being loud enough, durability issues, and the TV being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,880 reviews
  • Rated 5 out of 5 stars

    Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart tv and all I can say is wow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I would totally recommend Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great improvement over my old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't give it 5 stars because the audio is not the best. I guess the companies don't care because they can sell a sound bar and make more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great resolution and color technology has advanced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 class led TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this new tv feels like you are at a theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfectly in the area we have available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 75 inch model also. Works like a charm!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is always the best product to purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with this television.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are So glad that we choose the 65”size television

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far there are no major issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems to be working fine . However, we were not able to stream a volleyball game. Not sure why? But it then than that we are pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went well from purchase to delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great-from set-up to explaining all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and contemporary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and contemporary, easy viewing from all angles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice priduct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product fir the price, good selection in store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has gotta be the best tv I have ever owned....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is excellent audio and 4K resolution is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the television and the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I stayed with Samsung products for my home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of four TVs I returned before finally going with the Vizio P Series, which I LOVE. I returned this tv because it had some bizarre faint diagonal line across it that I could never unsee, which drove me crazy watching hockey. Also, the colors never looked quite right on this tv. Greens in particular just looked super bright and horrible. This tv is substantially worse than the Vizio P Series, yet costs more.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Brian,

      Our 2018 NU8 Series features Ultra Slim Array backlight, HDR 10 Plus, wide viewing angle, Auto Game mode and more, all designed to give you the best in lifelike, crystal-clear viewing enjoyment.

      It is possible that your particular set was either defective or required adjustments in settings. Nonetheless, I do sincerely apologize for the let-down.

      Should you ever decide to give Samsung TVs another try, and have questions or need help, please know that we are always here for you.
      You can contact us via:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      - Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Price is right...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is your price range this is a great choice. If you can afford more TV, I’d suggest a higher tier TV. It’s very bright!

    I would recommend this to a friend