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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2880 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, calling it "the finest" and "amazing". They also appreciate the easy setup and affordable price. The smart TV feature and remote control are also praised for their convenience. However, some customers have concerns about motion blur, speakers not being loud enough, durability issues, and the TV being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,880 reviews
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Vivid Colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Bright colors and great clarity. Sound is decent but I recommend a sound bar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright for cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture not as good as others but the lower price is worth it. Would recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV for over a year works very good I have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture. Didn't like the remote controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like the remote control. Too different from standard, Didn't like the fact that no manual came with the TV

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed to discover I purchased these two TVs that were actually last year models. Salesman should tell you that!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not great purchase 55 inch 6 months prior the sound and picture is better on some programming networks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice big great 4K TV 240 motion rate grateful playing video games or watching movies slim and very easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, but not great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I was expecting the quality of picture I saw in the store, where they displayed a super-pixel demo tape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    VRR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for $600 as an open item, can’t complain, really good gaming tv with VRR

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    KeepIt up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy never disappointed I always buy from Best Buy keep it up thank you

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung forever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Item works as it should with no issues. Will purchase again and recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little bit below my standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok i guest, the only think i hate about it isthe tv is like a computer and i wanted a tv not a computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV foer an old guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. Will do a lot more for a tech savvy person.. I thought picture would be sharper!

    I would recommend this to a friend
  • Cons mentioned:
    Motion

    Rated 3 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any movement that is a bit fast there is like a smear it is very annoying!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Disappointed:

      I am very sorry to hear that you are not completely happy with video quality on this TV.

      Blurring and juddering can be fixed using our Auto Motion Plus Setting by going to Home > Settings > Picture > Expert Settings > Auto Motion Plus Settings.

      If you need further assistance with image quality adjustments, please reach out to us via any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for TVs)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/TVs/bd-p/tv

      Thank you for taking the time to share your experience. We hope the tip helps. Samsung

  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is well built. product instructions are vague. learned use of most features by trial and error

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. The only downside is the speakers. Have to really crank it up to hear some programs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with all smart tv features and live streaming abilities. Sound could use some improvement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice and expensive, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought had one big black spot on top center of the screen. I brought it back and exchanged for another one. This one has a bright dead pixel on the lower left corner of the screen. This time I’m gonna get my refund. No more Samsung TVs for me. These TVs are not cheap. I don’t know why Samsung cannot make it perfect. LG OLED is the answer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, had no issues with it besides in dark scenes you can see pixels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture for not being qled or oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv, great value, but the remote may be too simplified.

    I would recommend this to a friend