Customer Ratings & Reviews
- Model:
- UN65NU8000FXZA
- SKU:
- 6199828
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, calling it "the finest" and "amazing". They also appreciate the easy setup and affordable price. The smart TV feature and remote control are also praised for their convenience. However, some customers have concerns about motion blur, speakers not being loud enough, durability issues, and the TV being expensive.
This summary was generated by AI based on customer reviews.
Ok tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an OK TV returned it and got a Qled which is a much better TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .Averageguy:
Thank you for having tried our NU8000 TV and for purchasing a Samsung QLED model.
Should you ever have questions or need assistance with TV operation, please reach out to us at Samsung TV Support:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
- Pros mentioned:Picture quality
Great Plasma Upgrade
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying I love my Panasonic Plasma. It’s 10 years old and has a great picture. I researched TVs for a while and was hesitant to make the upgrade. It was between this Samsung and a TCL 6 series. Once I went to the store to compare the two, I noticed some differences and spoke to a salesman as well. I highly suggest you use the rtings.com site to compare the TVs of your liking. What I didn’t notice was that this TV is 120hz and the TCL was 60hz. That and the screen glare was a little more noticeable on the TCL. The Samsung has the Directv Now app, which I use for cable, so I was definitely happy the salesman informed me of that. After comparing the two, I decided on the Samsung. I’m pretty happy with my choice. This TV is 120hz, supports HDR10+, and has a wide range of popular apps. It also has lots of picture features that you can look up if you’re into the specifications. I was pleasantly surprised by the audio with good bass tones. Of course this was after I changed the audio to the optimized setting. I also used the rting website to set a baseline for picture calibration. I did set the backlight higher than they had it. I turned on some HDR content on Netflix and it was a little dark. It may still need to be tweaked a bit or it was the show. I also tried some HDR content on Amazon and it looked amazing. Colors popped and the picture was more clear than what I’m used to, a plasma. Overall this is a great tv coming from a plasma. The picture is clear with no stutter, audio is clear and has good bass tones after adjusting. If you are looking to make the switch, go for it. Don’t forget to price match!
I would recommend this to a friend What a waste
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped turning in after only having it for a few years, meanwhile I have a 7 year old Vizio tv that's still going strong.
No, I would not recommend this to a friendMy old tv was nicer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this tv I was excited to buy it looking at all these reviews but it’s a low budget tv so I guess you get what you pay for my old tv from early 2000s was nicer
No, I would not recommend this to a friendBroke after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power went on the TV, it seems to be a big issue over years of models. Don’t buy Samsung. I have bought TCL, LG, and Visio over 7-8 years and never had any tv issues.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Samsung 65in
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this tv since 2019 and one of the best I've owned. Not 1 issue with it. No complaints at all. Samsung is the best
I would recommend this to a friend RIP Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it on December 15, 2018 for $1200 and it died today February 6, 2021. I do not recommend.
No, I would not recommend this to a friendadverts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all TVs advertise to you now, non stop. it is terrible
No, I would not recommend this to a friendBrand response from Samsung
Posted .ppppppp,
Thank you for sharing your feedback, and for bringing your concerns to our attention.
Customized ads appear in a small icon on the lower left of the TV screen and are unobtrusive unless a consumer clicks on them. Consumers can choose to opt-out of receiving interest-based ads at any time through the settings menu. Should a consumer opt not to receive interest-based ads, the small icon will still be present, but the ads will be generic and not based on the consumer’s specific interests.
If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support via one the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, thank you for your feedback and for being a Samsung customer.
- Samsung Ambassador
- Pros mentioned:Picture quality
65” Samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The is the best tv I ever bought, is perfect the quality is amazing, and last a long time
I would recommend this to a friend Dissatisfied
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this TV. I will never buy a Samsung product again!
No, I would not recommend this to a friendWIFI Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WIFI on this TV is garbage. Do not purchase this TV
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Above a standard 4k tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is more than suitable for many users needs. the preprogrammed picture settings seem to be good enough to please most. very quick ui easy to use, small minimal ad, comes preprogrammed with your immediate needs with also a small library of apps to choose to download. remote is comfortable, simple, and not required to be aimed at the set. biggest set backs are finding the best settings or fine tuning can be a slight chore depending on how much switching between content you're doing. biggest strength high native refresh rate of 120 makes video games look and play really well. lightning fast(for my experience) ui switching between apps takes no time. speaker isn't perfect as all modern TVs subscribe to. but this is on the better end of things. overall considering the price point I purchased mine a few weeks ago. I'd say it's much more suited at that price as the supreme king of the budget as opposed to mid tier price with a more to be expected. 1200-1300 plus tax if. a little much. at that rate 1500-2000 gets you everything this is missing. if it comes down closer to a grand again may want to consider otherwise, look up or down.
I would recommend this to a friend Waste of my $
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a lot issues with ir. Tech issues and issues work pictures clarity
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Best TV I ever owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still going strong, factory base effect from tv is outstanding and adds a greater effect to action, horror, and thrillers
I would recommend this to a friend Don't get the open box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as an open box and the thing won't even cut on.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Better than the TCL 6 or Vizio P
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I first tried the TCL R617 and returned for bad banding. It had great picture quality, but I couldn’t get past the dirty screen effect. The Vizio was almost as bad with the DSE, but just bad terrible picture quality. It also had broken HDMI ports/software that would not accept an HDR signal. Let me tell you, this TV blew me away, and I am very picky!! The black levels are actually BETTER in a dimly lit room than either the TCL or Vizio. Look at Rtings “black uniformity” score, it even beats out the Somy X900F. The color and clarity are amazing. The motion is just amazing. I used to fuss with picture settings so much trying to make all my other tv’s look better, I went with standard out of the box on this one. The contrast and black levels are breath taking which is insanely impressive for an edge lit LED TV. I have experienced nothing but perfect picture quality with insane contrast color motion and black levels and details I have never seen before. Don’t listen to the hype and lies for FALD which causes blooming and DSE. Samsung has put magic into this TV and it just works right out of the box. Also has VRR for xbox one x competitive gaming. and auto game motion plus settings for ps4 pro and 4k 30fps xbox one x games. Brilliant TV and I would HIGHLY recommend it for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Definitely recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Been going strong for years now. Just bought another Samsung. Love the app options
I would recommend this to a friend - Pros mentioned:Picture quality
Vivid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV but after 6 years a line is appearing
I would recommend this to a friend - Pros mentioned:Picture quality
Best purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Best tv hands down, kids love watching movies and playing Xbox games on the tv .
I would recommend this to a friend - Pros mentioned:Picture quality
Best Settings
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Standard Picture Mode Backlight: 43 (adjust based on amount of light in room) Brightness: 0 Contrast: 37 Sharpness: 11 Color: 43 Tint: 0 Digital Clean View: Auto Auto motion plus: Off Local dimming: High Contrast Enhancer High HDR+ Mode: off Color tone: Standard Gamma: BT.1886 Bt.1886: 3 RGB only mode: off Color space settings: Native When playing games Game Mode: On Free Sync: Ultimate For Xbox One X, go into settings within the console and set resolution to 1440P with refresh rate of 120 HZ. Review: This TV is pretty amazing. When comparing it side-by-side with a lower budget 4K TV, I could see the Samsung is much more vibrant and has beautiful picture. Games have no noticeable input lag, especially when freesync is turned on so I highly recommend this TV for any true gamer. The sound of this TV is not that great so I bought a Yamaha Yas 108 soundbar after a couple months and it's 100% worth it.
I would recommend this to a friend