Customer Ratings & Reviews
- Model:
- UN65NU8000FXZA
- |
- SKU:
- 6199828
Customer reviews
Rating 4.8 out of 5 stars with 2880 reviews
(2,880 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, calling it "the finest" and "amazing". They also appreciate the easy setup and affordable price. The smart TV feature and remote control are also praised for their convenience. However, some customers have concerns about motion blur, speakers not being loud enough, durability issues, and the TV being expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 4K TV for a reasonable price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is extremely good. Sound quality also seems very good, although I now have a Samsung HW-MS650/ZA soundbar connected to the TV. Great 4K TV and now under $900.00. I don't believe there is a better 4K TV out there for this price!!!
I would recommend this to a friend Rated 5 out of 5 stars
65” TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good but didn’t last too long, it broke down too soon.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the pictures and the colors while watching it
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Stunning 4k tv for it's price range!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv on sale Memorial day weekend while on sale, and I must say this set really brings out the best in colors! Very deep blacks and one of the few LED sets I've found that didn't suffer from vertical banding. Don't hesitate on buying this tv!
I would recommend this to a friend - Pros mentioned:Picture quality, Remote control
Rated 4 out of 5 stars
Solid all round TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture, performs as it should, 1 remote is a totally awesome, works with everything.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Motion
Rated 2 out of 5 stars
Not for football
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture for watching regular programming. I have cable tv with the source into the box by coaxial and hdmi from the box to the tv. The Samsung I replaced had some problems with sports but not like this one. The juddering makes watching football almost impossible. I researched settings on the internet and tried them all - called Samsung and they remoted in - no change. I wanted to like this TV and when watching regular stuff - its great but I love sports and can't watch football on it. Returning it for another brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .sjcc:
I am very sorry to hear that you were not able to fully enjoy football on this TV. The NU8 Series features Motion Rate 240 for smooth, crisp action even in the fastest scenes.
Blurring and juddering can be fixed using our Auto Motion Plus Setting by going to Home > Settings > Picture > Expert Settings > Auto Motion Plus Settings.
However, if remote support was not able to resolve the image quality issue, it is possible that the TV was defective or something with setup was hindering picture quality.
If you should ever decide to give Samsung TVs another try, please know that we are always here to help.
We appreciate your feedback and hope to regain your interest in the future.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for 3 years. No complaints. Picture is perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
So sad ....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent a couple months researching what tv to replace our aging Sony Bravia flat screen with, and finally settled on this tv for overall features, size, and value. Major mistake on my part. The Tv arrived undamaged, but once set up (no easy feat for a tv this size!) I excitedly turned it on. the picture was amazing! I was sure I made the right choice. But after just 5 minutes of running when I looked at the tv again, the brightness had for some reason turned so high the screen was almost completely washed out in white. I tried changing settings, resetting the picture and resetting the entire thing back to factory original settings. Nothing helped. I turned it off and back on, and the picture was fine again... for 5 minutes. So I called Samsung, the tech took me through a pile of settings, only to finally tell me it had a problem we could not fix. I expected some offer of repair or replacement for this tv, but when he entered the serial number of the unit, told me my warranty expired 6 months ago? I asked if it was previously owned and he said no, but that Samsungs policy was to actually start the warranty period as it comes off the assembly line. I told him I bought it brand new, and had owned it for ONE DAY! He then told me to mail in my receipt and the "warranty department" would review it adjust the warranty period if they determined it was warranted. A process that could take weeks. Needless to say, I returned it to where I got it from (not qvc unfortunately) and am sad to say after years of purchasing Samsung products, will never buy them again.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
WIFI Woes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I love the quality of the picture, the sound quality and the size. I think it's a great TV for the price. My exception comes in on the WIFI capability and I've read numerous reviews on other tech sites from people with the same complaint about this TV. I can barely stream a show on any of the apps (Amazon, Hulu, etc.) without losing the internet signal and the TV freezing up. I used the Amazon Fire Box on my older Samsung and it worked flawlessly. My laptops, tablets, phones and PS4 all work fine in the same room but the TV won't hold a signal. I've connected my Fire Box to the TV and it works fine. It's a work-around but that defeats the purpose of having a "Smart TV." I should've taken those negative reviews more seriously but I've been a loyal Samsung TV owner for nearly 20 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JMJ70,
Thank you for bringing your concerns to our attention. I am very sorry that you are having some Wi-Fi connection issues.
Please know that the location of your wireless router / modem / access point will affect your signal strength. Please place your router in a central location ensuring the distance between the TV and your router does not exceed 50ft. (15.2m). Interference from other wireless devices, stone walls, and appliances like microwaves could possibly weaken Wi-Fi signal.
You may want to run a Smart Hub Connection test by going to Home > Settings > Support > Self-diagnosis > Signal information. If you need additional assistance, please contact Samsung Customer Support via any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Again, my apologies for the inconveniences you have had. We do hope to hear from you.
~ Samsung Ambassador
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Frustrating to wall mount
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung provides 4 wall mounting spacers with this TV but no mounting screws. On top of that, I believe that two different screw lengths are needed in order to account for the curvature of the back of the TV. The small set-up manual included with the TV and Samsung e-manual provide zero guidance with this matter. You'd think that Best Buy might recommend the necessary screws upon checking out during the online purchasing process but that's not the case either. I'm going to order longer m8 screws online (not through Best Buy) and, hopefully, that will work. If not, I may wind up returning the TV. That said, the TV picture quality is satisfactory.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV by far. Quality. Reliable. Streams perfectly.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Pleased with television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have enjoyed Clear picture No problems Next purchase will be a larger television for the area I am using it..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
It works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice set. Looks nice and is quality. I’d buy it again.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The is amazing took me hours to decide but the picture quality is amazing cool control
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great color
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im happy with this tv, is fantástic,, my family too
I would recommend this to a friend Rated 5 out of 5 stars
Great tv for the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought a Vizio P65 and 2 days after having the tv it quit connecting to the internet. I decided to trade the Vizio for the Samsung 8000 and I am glad I did. The Samsung operates a lot smoother and has more features. I also like how the tv has voice command built into the remote. If you want a really nice tv and do not want to pay 1500 dollars or more than I would recommend this one!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great TV for casual gamers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming TV for the price. Zero input delay when playing Xbox on this tv. Also good for sporting events!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture of my tv and the sounds very satisfied with my tv
I would recommend this to a friend - Cons mentioned:Motion
Rated 2 out of 5 stars
Misled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had originally went to BestBuy last night to look at the LG 65" sk8000 as it supports Dolby Vision as well as HLG and HDR-10. The salesman told me they didn't have it in stock and sold me on getting this tv instead. He repeatedly assured me that it supported Dolby Vision and was a great cable/satellite 1080i/1080p to 4K upscaler. It wasn't until I got home, unpacked it, and set it up that I realized he had lied on both fronts. This does a HORRIBLE job at upscaling my Xfinity cable (1080i) connection and does NOT support Dolby Vision. In fact, despite postive upscaling reviews online, the upscaler is so bad that my parents older Toshiba (which only costed them $300+) does a much better job up upscaling from 1080i/1080p. The Samsung NU8000 makes everyone and everything (other than still pics and 4k media look blurry/muddy, with tiny pixelated dots (digital remnants) in areas like eyes and mouths or basically in any moving areas. The motion also looks a bit weird and not natural at all. All in all, I am very disappointed with this tv and will be returning it today for a refund. Helpful tip: When purchasing a tv, remember to do your homework first. Also, remember that tvs on display are playing 4k media not streaming cable tv. So, you cannot test their upscaling capabilities unless the salesperson actually switches the tv to cable input. So ask them to switch it before you buy.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love my new tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the smart features really love the voice control
I would recommend this to a friend












