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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.7 out of 5 stars with 881 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color, easy setup, remote control, price, and design of the 65" Class - LED - Q7F Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great TV and picture quality, fantastic color, easy setup, and nice remote control. Some customers, however, have concerns about screen issues and the TV being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 881 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Bright, great color, Large set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of Samsung's QLED models and the color would be hard to beat. Sometimes you do see a little light bleed from the edges of the screen on black images. But from what I have read, that will happen on tv's that are edge lit. The remote system works well with my older Denon Receiver with control signals being fed via the HDMI cable from the TV to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    47 days old and it dies - Samsung support poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wrote a review talking about how good the picture was and now the next day ironically, the TV glitches reboots and now won't come on. Contacting Samsung they identified the issue as the standalone mini-controller and said they'll ship one out to me and I should receive it WITHIN 14 days. What??? Brand new TV that cost over $2K and you're going to ship it in 14 days. I requested expedited shipping and they said "they'll make a note of it." Horrible customer service. Don't buy a Samsung!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our smart tv. The picture is much brighter and clearer.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    The Best - without competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The One Connect Box with fibre optic cable is a stroke of genius. Makes it so much easier to feed USB or HDMI cables. The screen is out of this world. After a little learning, the remote is brilliant with learning e.g. to run a Tivo virtually by itself. And contrary to quite a number of complaints, I found Samsung Help very responsive and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    best color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beatiful desing and bright colors. Clear images and incredible sound

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice pic quality nice slim look perfect for my new home

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome flat screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and rich picture! Displays bold & vibrant colors!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome QLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this latest technology is outstanding. I’m so glad I choose this QLED tv, I had it mounted on my living room wall and family members already want one just like it. It is more expensive than most LED TVs but you’ll see why when you turn it on. Even with HD channels on regular cable it makes the quality look that much better.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Best Samsung Flagship TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Vibrant colors. Great motion rate.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV for entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the latest and best Smart TV for what I could afford. This was definitely a upgrade to my old LCD TV. It has an amazing level of color with the truest color of black I've ever seen. I canceled my big cable bill and now watch Sling TV, Netflix and Amazon effortlessly through WIFI. I liked this TV so much, I bought 1 for every bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holiday day pricing, beautiful picture and very easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, picture is great. colors are fantastic, very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture ever,this tv has awesome color and sharpness

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    very clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    high definition is superb, crystal clear, nice remote control

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One weird quirk - sometimes the TV randomly changes inputs which is super annoying. However, it doesn’t happen all the time and everything else about this TV makes you forget about that quirk real quick. Best picture I’ve ever seen. Also very nice appearance itself whether on the stand or mounted on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture. user friendly remote , rich sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this 2018 65" QLED. the picture is sharp and crisp.the illuminated color is rich and lifelike. the sound is a full and rich sound.. I chose to listen with the built in sound speakers and move my sound bar to a different t.v. in my home. after a five minute viewing, my neighbor is off to Best Buy to purchase the same t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The QLED has a great picture and was very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great TV. Great picture and sound. Deep colors.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv picture is awesome and setup was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great QLED picture and was easy the hang on the wall.

    I would recommend this to a friend