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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.7 out of 5 stars with 881 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color, easy setup, remote control, price, and design of the 65" Class - LED - Q7F Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the great TV and picture quality, fantastic color, easy setup, and nice remote control. Some customers, however, have concerns about screen issues and the TV being expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 881 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new TV had been a great addition to our family area that has lots of sunlight in room and the colors on picture are never distorted. Great picture and easy to navigate thru apps!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture, Better Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had it down between this and the LG OLED and chose this one due to the fact it could be mounted flush to the wall. The picture is amazing but we love the no gap and the invisible no show wires!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesone TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watching TV shows and movies on this set is like you are actually there in person. The picture looks so life like, sometimes it is hard to remember that I am sitting in my house enjoying the show

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the smart features are awesome. I love the new Samsung interface that is easy and fast to use. The picture is amazing and the sound is pretty good for a flat screen TV. Well worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first tv purchase in over 10 years and I’m extremely glad I bought it. The color is absolutely fantastic. I’m ready to buy another one for the other room. It is a great tv so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful Picture, questionable audio system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to use fiber-optic cable for audio even through digital/analog converter for WiFi movie channels. Samsung was far from help with a tech assistant who refused to position his mouth piece correctly, and couldn't be understood. Had I known any of this I would have purchased the LG OLEG.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      NamVet,

      Thank you for purchasing the Samsung 65" Class Q7F QLED 4K TV and for bringing your concerns to our attention.
      I apologize for the unfortunate experience you had in trying to fix the connection issue.

      Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      Please do reach out to us again so that we can better assist you with trouble shooting.
      You can contact Samsung Customer Support toll-free at 1-800-SAMSUNG.
      Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      -Samsung Ambassador. Samsung

  • Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. I like it. Fits well in the location I put it. Hope I don't have to replace it for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this television for more than six months. Wow! You will love the high quality image production. Installation is incredibly easy. One of our best investment in quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superior Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    QLED lived up to the hype. It compliments our reclaimed wood feature wall perfectly. Totally awesome pic quality! Hung it with the Samsung no-gap Wall mount - super easy... looks great too

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 remote handles all HDMI hooked up electronics but my LG soundbar volume which is puzzling. Dug and dug and cant find the answer to make that work. Hard thing now is that wish it had 5 HDMI ports so many things to hook up nowadays ... picture and set up fine. Easy to hook up and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Control panel is separate from tv. It gets very hot!!! I don't know if this is normal or not. The owners manual could be a little more in-depth, other than that all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great so far !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blackest blacks I have seen. Makes it look like the TV turned off. Colors are accurate, no problem with high speed motion. Funny but the high def part of it took some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Picture I have ever seen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quantum dot technology is superior to anything I have seen. Do yourself a favor and treat yourself to exceptional picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the Samsung quality of the TVs. Better visuals for me than the LG that I replaced. I have 75" and 65" on wall and the quality meshes wonderfully!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an excellent picture, great brights and blacks. Excellent sound, and love the 1 cord feature that comes from the tv into a box for plugging all cords into... very clean!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal on the phone and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was great - very friendly and helpful. The team even loaded the TV in my truck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow! Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you love to watch movies, you will be stunned at the picture quality. Even old Panavision movies pop on this screen. If you are looking to upgrade this is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis was an upgrade from a 2008 Samsung Plasma. What a great picture ! and......the sound from just the TV is pretty good. Certainly not Home Theater but quite pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Picture is So Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Tv...the picture is incredible. The SoundBar is amazing. Geek Squad set it up and were wonderful. Very informative and friendly. Overall an awesome experience.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    gorgeous, absolutelty gorgeous

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only flaw is I jumped the gun and bought it when it was only on a slight sale, if I waited I would've saved, wait until black Friday peeps

    I would recommend this to a friend