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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, color, and easy setup of the 65" Class - LED - Q9F Series - 2160p - Smart - 4K UHD TV with HDR. They describe the picture quality as outstanding and the colors as fantastic. Many also appreciate the simple setup process. While some find the TV to be expensive, many believe it is worth the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 423 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no intentions of buying it when I went there but the picture was so good and the price was just right

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture and features are amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Created a whole new TV experience for our family. Picture is beautiful. Smart features very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this TV for a few of weeks, I am very disappointed Let me explain, I only care about one thing and one thing only! And that is Picture clarity and sharpness. At any rate I don't care for the soft picture look. I am rating the clarity/sharpness of about a 7 (scale of 1 - 10) I have tried many times to adjust all settings but to no avail. And yes the ECO is off. Samsung if you are reading this then PLEASE can you give us a Software update to improve the picture clarity. If we paid $100.00 I wouldn't care, But after paying a very big price, no way Jose. Thank you, HAL

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi 3DHall,

      Thank you for your feedback on the 65inch Q9F QLED Smart TV.
      We are more than happy to assist you with the picture clarity.
      To help us better understand your usage scenario, please let us know:
      1. What is the content that you are watching? Is it cable channels, or streaming content from apps?
      2. What is the picture mode?
      3. What is your current picture settings?

      You can share the above information by posting a comment to this thread, or by contacting us via the following options:

      Again, thank y1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for bringing your concerns to our attention – we greatly value our customers’ feedback and utilize your opinions in our relentless efforts towards delivering world-class service and products.

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Q9 is worth every penny and will not disappoint. It has crisp colors to display vivid images.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great pic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this picture. The colors pop and the clarity is concise.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is fantastic. The picture is bright and colorful and I’ve had no issues at all with this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has such an amazing quality, if you game, it has a game mode and it’s just good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality of TV is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely got a steal with this TV. My husband loves the quality when he plays his Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice television and colors. Even now we still have this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Q9 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had bought our Samsung Q9. This is a great tv. The Samsung has a great amazing picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television fits perfect. It is more clear than I expected and the sounds are good too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awcome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like there is a light on in the tv but the colors are so vivid and bright.Its wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is like almost being there, clear, sharp. Sound is just like being in a theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good things about this tv. No issues and satisfied with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third 9 series Samsung and I love them all very bright excellent pic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Picture is superb! I purchased two of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck with Samsung TVs for many years and this TV doesn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a beautiful picture. Very high quality picture, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!! Picture is amazing !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a amazing TV!! We are a Samsung family, and this TV has brilliant picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung q9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is awesome love the picture got a good deal on it they even price matched it 2 times

    No, I would not recommend this to a friend