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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 408 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 408 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It's lightweight and the picture quality is great. It's super easy to set up and navigate. I like the Smart Box from an ease of use perspective, but I wish it was easier to conceal, or at least that all the cords were clear so they were easier to hide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very aesthetic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love the frame photos options, the picture looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Frame TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 65" Frame TV to replace the 55" Frame TV that I had. Absolutely love it, and I happen to pick up the frame for the TV as an open box item so I got a great price on that as well as the TV itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful unit with true no reflection and great picture when off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and a Value Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful TV. It was easy to handle and even easier to setup. I love the design with a low profile clear cable to power everything from the box. Well Done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television! No glare, easy install and operation. Highly recommend this to those thinking about this tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 65" Frame TV was a great choice. Fits very well and flat on our wall. Best Buy installers did a good job of installation and explaining how to operate the TV. Love the No Glare Screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks amazing. Nice design amd fits perfect on my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV picture and the generic pictures are ok. I don’t like to pay monthly for additional pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV - looks like art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Frame TV looks incredible on the wall and completely changes the feel of the room. The art and photo options are excellent, and when it’s on Art Mode it genuinely doesn’t feel like a TV. Super sleek, minimal, and easy to install. If aesthetics matter as much as performance, this is a great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved our tv! I think I’ve been most impressed with the sound quality. Usually tv speakers aren’t good at all, but this one has great sound. Also love the ease of use and image quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome! The artwork is so vibrant and the free Samsung TV plus has so many great channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frame 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. It is what it advertises to be. The mount is a challenge, due to its length. Does not allow for any wiggle room. So to get it centered, and find a stud, creates issues. Not insurmountable, but difficult. Likely will need to be off-center on a stud, or get creative with the mounting. This appears to be an issue others have dealt with across the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an 3D LG tv for years, decided to buy a new tv. My wife wanted this one because of the ability to show art pictures, The tv has its flaws. Do not like that you have to pay for the really nice pictures, but I get it, there are licensing issues. The art pictures are slow to download and it was confusing on how you were able to this. The interphase is a little flawed, but overall it works. I resolved this by using an Apple TV. Would I recommend it. Only if you like the art. That is what you are paying for. You buy a better picture tv with a OLED screen for the same price. But she is happy, and that works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music / Pictures and no wall mount!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung FRAME TV is awesome. I hooked it up with my ROSE 150 streamer. Really cool see great videos and music come through my system.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there!

      I’m happy to hear you’re enjoying the picture quality of your new 2024 Frame TV – brought to you by our Quantum Processor 4K. Powered by machine learning, our impressive 4K processor enhances your TV’s 4K HDR picture and sound for sharp details, clear resolution and vivid color and contrast.

      If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info
      • Product Registration: For easy access to support, promos and offers, and more

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Should of bought the 75

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv i wish i got the 75 instead it looks good with the mat finish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" The Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this hanging in our business lobby. Picture is amazing for displaying pictures. We get a lot of compliments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG THE FRAME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing and beautiful piece of work/art, which will brighten any room and bring much beauty and entertainment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung TV yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Samsung TV, and the best yet by far. The Best Buy staff was wonderful to work with, and delivery was fantastic! I highly recommend Best Buy if you are shopping for a TV or computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t sure about keeping the tv. I finally adjusted the settings and now we love it. Great purchase. Of course my favorite part is selecting new pics to display weekly

    I would recommend this to a friend