Customer Ratings & Reviews

This is a beautiful television, the color and crispness of the screen is amazing.

Best investment for a modern and sleek television. Looks just like an actual art on the wall. So happy I purchased it. Brings beauty to my great room.

Good tv, one of the best one, looks like a frame picture and I love the art display when the tv is off.

great tv. I like how you put your pictures on it and it rotates through them. The one cable hook up is nice, you can hide the fiber optic line anywhere.

Smart, intuative and easy on the eyes, even when off. The matte screen is great for sunlit rooms too and as a photographer i love adding my own photos to the art mode.

Love this TV. It is mounted perfectly flat against the wall and the display is beautiful. With an open concept living space and very decorative walls, the frame makes the tv blend into the decor perfectly.

Avoid this TV and brand at all cost. I used to really like Samsung devices, but my experience with this TV leaves a lot to be desired. We started having issues after about 6 months. Volume would change randomly and the TV would randomly power off. We finally filed a repair request and a technician came out and told us there was nothing wrong, and proceeded to tell us a software update would fix the TV. I didn't understand how a software update would fix a TV randomly powering off but I went with it. A couple weeks later, the TV wouldn't turn on, completely dead. Went through all the basic troubleshooting and Samsung issued another repair order. Technician came back out and confirmed we had some bad boards in the TVs box. He said he would order the new boards as they didn't send him with the right boards and they would be in touch. Super annoying they would go through the trouble of scheduling a repair for a TV not powering on and send the tech with a video board and not a power board. This is where it gets interesting. After this tech left, I get an email from Samsund a couple days later stating they canceled my ticket because they were unable to reach me. I call them and explain that I returned their call from 3 weeks ago but haven't had any calls from them since. They confirmed the last time they reached out was the call from 3 weeks ago but stated they had no record of me calling back. So now the ticket gets canceled and the repair company says I need a new ticket... So I call Samsung back, spend 30 minutes on the phone to get a new ticket number and call that number back in to the repair company (Keep in mind the repair company operates independent of Samsung). The repair company accepted the number and put me back on the schedule. Then the repair company called me 2 days later stating that the number I got wasn't the correct number and I need to call Samsung and get a repair number and request that it starts with 418..... At this point I'm furious. I call Samsung back and they confirm that YES, I do in fact need a 418 ticket number. After another 30 minutes on the phone I get my 418 ticket number. Now we wait..... The company repairing the TV had to push my repair out another week due to Samsung canceling.

The picture is excellent. The sound system with the picture sound bar is great. My wife likes the picture frame that fits on the TV. I would recommend this produst to a relative or friend

Really enjoying my new Samsung. Installation was easy and set up was pretty intuitive. Love being able to look at the wide selection of available artworks and happy to see my own photographs.

Looks great! Install was easy. The art adds a fun new look to the space.

I was really wanting this tv because i thought that the option of using it as a painting when it wasn’t in use was neat. I love this tv! It’s easy to use and looks great! Everything I wanted!

Love it! It looks great on our fireplace! Great picture and sound! And the frame effects are great when guests are over with out the television being on adds a great effect to the fireplace.

We love this TV. The picture quality is great and it's a good TV as well.

Great product. Nice picture. Easy set up with wall mount.

A true show piece Easily installed Still maintains the phenomenal audio visual experience Samsung has come to be known for.

The picture is great and the sound is amazingly good for such a slim TV. We are using a sound bar w/sub and surrounds but the TV speaker is not too bad.

it’s a nice device,i’m happy to get it… nice and clear screen,light control… and i love the fact that the remote it’s solar powered.!!

I love this TV! I love that I don't see the glare of the lights in the room in the screen. The picture quality is great. I really enjoy seeing my own pictures as the screen saver. Worth it!

Love the sleek look and updated Samsung features. TV is in excellent condition for a returned item.

The anti-reflection and matte additions are AWESOME and a huge improvement over our previous Frame model.