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Customer Ratings & Reviews

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Your price for this item is $999.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 307 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and the effectiveness of the glare reduction feature. The design and overall appearance of the TV are also highly praised, along with the convenience of the included wall mount and easy installation. However, some customers find the price to be a drawback compared to other 65-inch TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 307 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install and use. The picture is sharp and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv is Awesome, Worst Mount Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. The mount that is created for the tv is horrible. The cheapest bolts you could ever imagine. The tv mount also is 2 separate brackets instead of a normal mount with one bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and a great picture. Easily connected to our existing sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is very nice ,good price I paid,special whit the frame covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SueK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Samsung frame TV. I am a little disappointed that Geek Squad couldn’t put it on the wall because the part to hang the TV on wouldn’t work. To mount it I have to pay for another style making the one that came with the TV worthless to me.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 4 out of 5 stars

    Great TV, Subpar backlight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the passive art display mode and how the tv hangs when using the included mount. The backlight can be a bit uneven though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my frame TV. Others received 2 years of art subscription. I wish I had purchased during that promo.i find it annoying to have to pay for the subscription when the tv was more expensive than other tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Fits snuggly up to my wall like art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my mom loves it. She is excited to have all the family pictures playing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture sound, and the art work is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Frame -Nice Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, and I added my own art. Looks great on the wall. Only complaint is the Samsung home screen and the limited remote control functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product, but some difficulties with bright

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this TV. The only downside has been trying to adjust the brightness level when in picture mode. It was working great when I first got it, but then started to be complicated to change once switching it between eco modes

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv. Great picture and love adding the art. Sound was also good. No glare.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. The Frame TV has many images to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Wall Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great. The Geek Squad were professional, knowledgeable and super to work with. Very happy with our decision to go with Best Buy. Not only did they install our new television, but also installed another television purchased at Best Buy. Deb Wood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s not just a tv but you can put pictures and frames and it’s like a painting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the TV and the installation by geek squad was so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” the frame tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my purchase of this TV. Is it worth what it cost? Depends on your reason for buying it. I didn’t want to pay this much but it suited my purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new TV. It’s perfect, great quality & sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t buy another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a feature where the sound turns up automatically when background noise increases. I have turned the feature off but it keeps coming back on on its own.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TGardner,

      We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung