Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality and the trendy design of the 65” Class LS03D The Frame Series QLED 4K TV. The included wall mount and anti-reflective screen are also well-received features. However, some customers have expressed concerns regarding the price of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 384 reviews
  • Rated 5 out of 5 stars

    Frame TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the picture and the realism of the artwork! Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far! I like that it looks better than a regular tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Graat quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice on the wall, quality amazing! The original price may be a lot, but I recommend wait sime sale going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to buy from Best Buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we FINALLY bought our dream TV. It has been on our wishlist for so long and has exceeded expectations. The inclusion of Samsung One is an extra bonus. Easy to set up and the delivery/take away of the old TV was a seamless process.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    the best

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome tv.. no glare. stylish. very slim . looks like a real piece of art.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame: awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, top of the line. Amazing picture and really stands out in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame Series

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife and I love the Frame Series. Its nice to be able to switch to art to tv apps quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Beautiful but poor connectivity

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the aesthetic of it, and want to buy a nicer frame for it soon. The picture quality is great, but it disconnects from the WiFi at least 4 times a day even though the router is less than 10 feet away. This is really frustrating if you’re trying to watch something live as it takes several minutes to reconnect You do have to pay if you want to use any of the Samsung art but you can upload images from your phone too. The Samsung tv plus channels are ok but they don’t show local sports even when it’s on the local news channels

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      CatherineS,

      Thank you for sharing your experience with Wi-Fi connectivity on your Frame TV. This may be caused by a network issue. You might want to go through these steps to check your network connection:

      1) Minimize interference by not using or turning off wireless devices. Also, verify that there are no obstacles between the TV and the modem or access point. (Wi-Fi strength can be decreased by appliances, cordless phones, stone walls/fireplaces, etc.)

      2) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.

      3) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test

      4) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.

      5) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.

      For further assistance or service, please contact us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and piece of art. The picture quality is great and the art is very entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks great above the fireplace!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and love the art option. Got in on sale too which makes it even better!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Frame TV

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. What I don’t like is, after the purchase. It went down to $1,899. What a disappointment!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best. I have three tvs from the frame. Epic

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV, Love having the pictures and art work on when the TV is not playing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great tv, good picture and sound quality highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a life changer, the resolution is so clear even on things that may be old it seems to be much clearer. This smart tv though tends to be a little too smart sometimes. Meaning it tries to do too much for no reason like splitting the screen if something else is opened while you were playing something else or switching between inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very easy install, great picture quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The frame works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great image. Easy to use. Have multiple in locations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Norbes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...perfect... I'am so happy with my parcharse... Thank you....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    If looking for QLED, do it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, high quality. Easy self install, took about 45 min.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our frame TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV seems great so far! The Geek folks who installed if for us did an A plus job! My only input is that the artwork that comes with the TV is very limited, so that now we need to be looking at purchasing more artwork (which seems to be pretty confusing with many choices and not sure exactly what you wil get with each). This could be better! Thanks for asking.

    I would recommend this to a friend