Customer Ratings & Reviews
- Model:
- QN65LS03DAFXZA
- SKU:
- 6576593
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the excellent picture quality and the trendy design of the 65” Class LS03D The Frame Series QLED 4K TV. The included wall mount and anti-reflective screen are also well-received features. However, some customers have expressed concerns regarding the price of the TV.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and performance. Love the design
I would recommend this to a friend Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my mom loves it. She is excited to have all the family pictures playing.
I would recommend this to a friendGreat switch from regular tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, low prominence tv for living room. Easy to install and set up
I would recommend this to a friendSueK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the Samsung frame TV. I am a little disappointed that Geek Squad couldn’t put it on the wall because the part to hang the TV on wouldn’t work. To mount it I have to pay for another style making the one that came with the TV worthless to me.
I would recommend this to a friendTv is Awesome, Worst Mount Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great. The mount that is created for the tv is horrible. The cheapest bolts you could ever imagine. The tv mount also is 2 separate brackets instead of a normal mount with one bracket.
I would recommend this to a friend- Pros mentioned:Picture quality
Great purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture sound, and the art work is incredible.
I would recommend this to a friend - Pros mentioned:Picture quality
Frame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. The Frame TV has many images to choose from.
I would recommend this to a friend It's only worth buying on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The art work seems dim, and this thing has a big basically cable box that you have to put somewhere beneath it even for just the power. Weak design. If I hadn't caught it on Black Friday sale, it would not have been worth the money.
I would recommend this to a friendBrand response from Samsung
Posted .DavidR,
Thank you for sharing your thoughts on The Frame TV - we'll be sure to pass your feedback along to our internal teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv. Great picture and love adding the art. Sound was also good. No glare.
I would recommend this to a friend Amazing product, but some difficulties with bright
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love this TV. The only downside has been trying to adjust the brightness level when in picture mode. It was working great when I first got it, but then started to be complicated to change once switching it between eco modes
I would recommend this to a friendNew Wall Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was great. The Geek Squad were professional, knowledgeable and super to work with. Very happy with our decision to go with Best Buy. Not only did they install our new television, but also installed another television purchased at Best Buy. Deb Wood
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my frame TV. Others received 2 years of art subscription. I wish I had purchased during that promo.i find it annoying to have to pay for the subscription when the tv was more expensive than other tvs.
I would recommend this to a friendSamsung frameless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live the option to be able to watch TV or have a picture on the screen. SO many options for different artwork, photos, etc… love this TV
I would recommend this to a friendBeautiful TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned for several months and have not had any problems with it. Relatively easy to mount to wall with included instructions.
I would recommend this to a friend- Pros mentioned:Picture quality
10/10!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We absolutely love our new TV. It’s perfect, great quality & sound
I would recommend this to a friend Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The frame tv is neat and stylish. when enjoy the art mode and the over appearance of the tv. the best buy installer where great.
I would recommend this to a friend65” the frame tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my purchase of this TV. Is it worth what it cost? Depends on your reason for buying it. I didn’t want to pay this much but it suited my purposes.
I would recommend this to a friendNever been more disappointed with Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Frame TV to replace a smaller Frame TV that was damaged by my grandson. I paid for delivery and installation. Got a call from the tech and I told him it was replacing an existing Frame TV. When they arrived they found out I had on older model and its mount did not work with the newer model. The sent us a link for a very specific mount he said would work and we ordered it. He said we would get an email to reschedule the installation and to text him so he could make sure he did the install. Never got an email to reschedule. Texted the tech and he said he would have to do it manually. It was never done by the tech. Finally went online with Best Buy to look at the order. It had a schedule maintenance link, but clicking it took me to a page where all I could do was add a new TV with installation. Called Geek Squad and explained the situation and they said it showed they could schedule the install. I told them 3 times that I needed it assigned to the same tech, because he had said others might not be able to handle this install. They said they would assign it to him and scheduled it, on what turns out to be his day off. The system just assigned to a new sub contract tech. They came and said the in the box mount would not work (duh, I already knew that), and the mount I was told to order would not work it was not the right size. Second install cancelled. Went to the Best Buy store and explained the whole scenario to them. The manager said he would escalate and I would get a call before end of business the next day. Now two business days later still NO contact from Best Buy. So now I have been lied to by the tech, lied to by Geek Squad support and lied to by the store manager.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TimothyB,
It appears your 1-star review for the Samsung Frame TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Its okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. I like the pictures and slimness if the tv. But you cant game on it. I put my nintendo switch set up on the tv and it was a glitchy mess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aniecia,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Cons mentioned:Price
overly priced
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one of the best tv, as i wanted for my living room. but overly priced.
I would recommend this to a friend
