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Customer Ratings & Reviews

$1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality and the trendy design of the 65” Class LS03D The Frame Series QLED 4K TV. The included wall mount and anti-reflective screen are also well-received features. However, some customers have expressed concerns regarding the price of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 384 reviews
  • Rated 5 out of 5 stars

    Frame TV looks just like a piece of art

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with are 65" Samsung Frame TV from Best Buy. We even got a Deco frame and it looks great in our family room along with the Music Frame speaker and other pictures around it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t buy another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a feature where the sound turns up automatically when background noise increases. I have turned the feature off but it keeps coming back on on its own.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TGardner,

      We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    beware of Art mode subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Tv is great. Its 4/5 beacuse of the whole commercial idea behind the art store and subscriptions - even the free ones are just 8-10 which ruins the whole purpose of buying this if you don't want to subscribe for art going forward

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MCTR,

      We appreciate you sharing your thoughts on the Art Store selection. In addition to 2,500 artworks available in the Art Store, the 2024 Frame TV also adds Art Streams to provide you with 20 free, hand-selected artworks that will rotate on a monthly basis. You’ll also get a free two month trial for the Art Store.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Beautiful art tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV. I love the artwork and how it presents as a piece of art.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV ... installation not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV. The Geek Squad installation was not so good. They took our old TV off the wall and put the new one back in the wrong place (3" lower than the old one). And they said they were experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me TV Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and quality of my product. It's a shame that a month later the price of my TV dropped by $200.00.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return as this model had too complicated of a set up process.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelB,

      We're sorry to hear that your experience with the Frame TV led to a return. Your feedback matters to us and will be shared with our product team.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Aesthetic and Zen-full for our MedSpa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for our front office med spa which keeps our space looking aesthetically pleasing and zen-full!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with product and sales team. The process was easy. Might want to offer setup when delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy how flat the tv sits on the wall. It also comes with a lot of pictures to choose from .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Frame TV. I love the art and that it doesn’t look like a Telly when it’s not being watchex

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    artwork in the kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service by Ken Laureno! excellent advise and service and the Frame Television is like a piece of art in our kitchen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and match perfect with my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to purchase and it arrived as stated on the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patti went above and beyond at the Fairview Heights I’ll store , awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Frame Series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Frame Series on my wall. Offers some really cool photos when not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv love it i will recommend for someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Great Experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great experience. Would 100% recommend this tv to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV Amazing Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and amazing service by Best Buy! Very happy

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    “Art Made Genius”

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has done it! How “Genius” to express My Personal Art of all kinds & Some…!

    I would recommend this to a friend