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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 397 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality and the trendy design of the 65” Class LS03D The Frame Series QLED 4K TV. The included wall mount and anti-reflective screen are also well-received features. However, some customers have expressed concerns regarding the price of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 397 reviews
  • Rated 5 out of 5 stars

    The best frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s not just a tv but you can put pictures and frames and it’s like a painting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the TV and the installation by geek squad was so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has many different features along with great quality. As well the part that comes with hide all the cords is amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cool idea but not worth the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The user interface is clunky at best. Navigation is bot intuitive in any way. The matte screen is great at preventibg reflections and the picture does not look dim from the side loke older tv’s. But you pay extra for this TV due to the art feature. Then thry charge you $50/year for that and to be honest the art selection is just not really to my taste. The shortest amount of time for the art image to change is 3 minutes. Great if you are walking around and doing stuff and just want art on the wall but I was just really looking for a cool screensaver. An OLED TV in this size with a mich better picture is a few hundred dollars less. There are non-reflective screens out there that minimize the impact of any reflections so the matte screen just isnt really worth the extra $$$. Cool TV but the art feature and the matte screen are what supposedly set this apart from other models out there, but the picture quality could be better and the art feature is poorly executed. And Samsungs OS is kind of clunky to use. Sorry but this was a disappointment and we returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KvetchinConfidential,

      It’s unfortunate to hear of the issues that have caused you to return your Frame TV. Your feedback is important to us and will be shared with our product team.

      Please know we’re always here to help, and we could’ve provided additional assistance to improve your user experience.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Great choice for living rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Beautiful. Easy set-up. There were some glitches with signing up for the Art Store, but resetting the settings solved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Looks like a frame picture when display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antiglare worth it if you’ve got high windows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The antiglare really enhances our viewing experience. We have floor to vaulted ceiling in our room with no way to shade the highest windows, so this is technology we were waiting for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” Frame tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Frame tv 65” is a great television, worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fools my friends!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really thin TV and art setting does confuse my friends sometimes! They say it looks pretty realistic. Of course, don't like you need to pay Samsung membership for the art options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    beware of Art mode subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the Tv is great. Its 4/5 beacuse of the whole commercial idea behind the art store and subscriptions - even the free ones are just 8-10 which ruins the whole purpose of buying this if you don't want to subscribe for art going forward

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MCTR,

      We appreciate you sharing your thoughts on the Art Store selection. In addition to 2,500 artworks available in the Art Store, the 2024 Frame TV also adds Art Streams to provide you with 20 free, hand-selected artworks that will rotate on a monthly basis. You’ll also get a free two month trial for the Art Store.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Frame TV looks just like a piece of art

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with are 65" Samsung Frame TV from Best Buy. We even got a Deco frame and it looks great in our family room along with the Music Frame speaker and other pictures around it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great so far! Love that it has the art feature!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV ... installation not so much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV. The Geek Squad installation was not so good. They took our old TV off the wall and put the new one back in the wrong place (3" lower than the old one). And they said they were experts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me TV Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and quality of my product. It's a shame that a month later the price of my TV dropped by $200.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful art tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV. I love the artwork and how it presents as a piece of art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aesthetic and Zen-full for our MedSpa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for our front office med spa which keeps our space looking aesthetically pleasing and zen-full!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Won’t buy another.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a feature where the sound turns up automatically when background noise increases. I have turned the feature off but it keeps coming back on on its own.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TGardner,

      We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Mr C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with product and sales team. The process was easy. Might want to offer setup when delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Frame TV. I love the art and that it doesn’t look like a Telly when it’s not being watchex

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy how flat the tv sits on the wall. It also comes with a lot of pictures to choose from .

    I would recommend this to a friend
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