Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Black Friday in July Deal
Loading...
$999.99
Save $600
The comparable value is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 81 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are positive about the product's stunning picture quality, elegant design, and impressive flush mounting. They also appreciate its cool tech features, matte screen that greatly reduces reflections, and its appearance, which makes it look like a real painting. Furthermore, the ease of setup and game-changing connectivity are highlighted as significant benefits.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-81 of 81 reviews
  • Rated 1 out of 5 stars

    Crappy communication re: installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is NOT for the TV itself. It is for the installation I paid for. The first time they NEVER showed up. No excuse or explanation. Second time I was told it costs more for over a fireplace. The sales associate never told me that!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MIshelly,

      It appears your 1-star review for the Samsung Frame TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung