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Customer Ratings & Reviews

$1,597.99
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Customer reviews

Rating 4.4 out of 5 stars with 175 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the exceptional picture quality of the product, with many describing it as amazing. They also highly value its elegant design, noting that it can double as a painting and looks great in their homes, alongside its effective glare reduction. Furthermore, the wireless connectivity and easy setup of the smart TV are frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 175 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and Gallery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I needed a new TV. Her being an art major previously and a lover of art wanted an art piece over the fireplace I want a new large screen TV. She found the Samsung Frame Pro 65 inch TV as a compromise for us. I wasn’t sure if this was going to be something we used or not. Not only does it fit the need for both of us but I have found myself using the art gallery more than my wife. I love the crispness and matte which allows us to have stunning art on our wall along with clear crisp images on the TV. Our living room is a high natural light room and there are no issues with the clarity, or shadowing. We have great crispness with both daylight and nighttime viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. Worth the price and would love the 85 inch.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    BEST TV ON THE MARKET!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever owned. It doubles as a painting and its always a talking point when people come over. Though they are expensive, they are worth every penny. Will be putting these in all rooms of my house once able too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Want a TV in a room that isn't a TV room?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a space that doesn't need to look TV focused but still needs a TV, this is your TV to buy. I was wrestling with interrupting the look of my living room space with a bulky television but knew I could not rationalize the absence of a tv permanently. This television has an excellent quality image and presentation all around. The sound is clear and the profile is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Art, TV and adds to enviroment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice TV and would get it. Color might not be as good as cheaper tv if you dont need the art or flat would be other unit. It you love the look will love the product

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Framed TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the quality and aesthetic! I’ve mounted this TV in my living room and my guests have complimented me on how nice it looks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 4 out of 5 stars

    Frame TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Quality is there and the frame make it look awesome

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture frame makes it fit into the living area decor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV is far better than I expexted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Frame TV. The new wireless controller works a treat, the picture is incredible whether watching a movie or streaming, the ability to have the Frame serve as a piece of art on the wall is stunning. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Outstanding Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV - we absolutely love it and it looks great hanging over our fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Blown away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m blown away from the quality. I’ve only owned the crystal and decided to step it up and it’s the best thing ever. I wish the picture mode wasn’t a subscription service but for $50 a year it’s worth it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful Picture, great when on & "off"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the picture quality and overall presentation of this beautiful TV. When not watching something it presents wonderful artwork, and I have even learned how to upload my own photos using the app (easy!). Not having a wire to the box with all the ports let me put it where I want which is great. It was delivered on the day promised and box was in perfect condition. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Aesthetics vs viewing function

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Frame Pro is a solid television with a standout art mode that truly sets it apart. My initial interest in the Frame Pro was entirely based on its ability to display artwork when the TV is off—and in that respect, it absolutely delivers. The art feature is stunning, seamlessly blending the TV into a home’s decor and transforming it into a digital canvas. As a TV, it performs well in certain areas. Bright, vibrant colors are where it really shines. It handles vivid scenes with sharp detail and great contrast. However, its handling of darker content is where things fall a bit short. Blacks lack depth and nuance, often appearing more washed out or flat, especially in shadow-heavy scenes. There isn’t much variation in the dark tones, which can make night scenes or dimly lit content feel less immersive. In terms of usability in well-lit spaces, the Frame Pro does a great job minimizing glare and reflections—an important feature for rooms with lots of windows or ambient light. That said, in these brighter settings, the overall image can appear darker than expected. It’s a trade-off: the anti-reflective screen reduces glare beautifully but at the cost of some image brightness. Overall, the Samsung Frame Pro is a great option for those who value aesthetics and the art display feature. While it’s not the most high-performing TV for deep contrast or cinematic darkness, it does well in bright environments and looks beautiful on the wall—on or off.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Amyp,

      We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung Frame Pro TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.

      Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.

      You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
      • Standard – Default mode for general viewing
      • Dynamic – Brighter and clearer, ideal for well-lit rooms
      • Movie – Best for dark room viewing
      • Eco – Energy-saving mode
      • Filmmaker Mode – Preserves content as intended by creators

      To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.

      Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now

      We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65” Samsung Frame TV. It’s amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this tv. Brightness and blackness can’t be better. This is by far the best tv I’ve ever owned. For $4.99 you get unlimited art pieces. I also bought the burlwood frame and it’s amazing. Allhighly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Modern and Minimalistic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a lifestyle tv. It looks great on the wall and displays art and pictures well. Streaming looks great, though this isn't the best picture you can buy. However, most buyers know what they're getting into.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Blown Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away by this Product. It looks great over my fireplace and in the art mode it adds a touch of elegance and refinement to our great room. My wife, Terri and I are both gaining new appreciation for the art and its ability to enrich our lives. The Samsung frame smart T.V. has surpassed all of our expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Picture quality

    Rated 3 out of 5 stars

    50/50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted for the wireless, system has trouble maintaining connection, always asking us to adjust placement of box. Liked the old Frame TV better, next time we go with hard line. Good TV, great picture, love the look.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChrisP,

      Thank you for sharing your experience with your Frame Pro TV and Wireless One Connect. If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.

      To resolve this issue, please try the following steps:
      1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
      2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
      o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
      o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.

      If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great on wall. Best if you are able to hide wires.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy setup. Frame pops on without problem.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Something to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great picture. I love that. The one box is wireless.

    I would recommend this to a friend