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Customer Ratings & Reviews

$1,597.99
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Customer reviews

Rating 4.4 out of 5 stars with 175 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers recognize the exceptional picture quality of the product, with many describing it as amazing. They also highly value its elegant design, noting that it can double as a painting and looks great in their homes, alongside its effective glare reduction. Furthermore, the wireless connectivity and easy setup of the smart TV are frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 175 reviews
  • Pros mentioned:
    Connectivity, Picture quality

    Rated 5 out of 5 stars

    Something to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great picture. I love that. The one box is wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame Pro a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just fantastic if you are looking for looking for a TV that doubles as a piece of art. I replaced a Frame 55 and the Pro has a significantly better picture. The Art Store is chock full of pieces by the masters -- Renoir, Monet, Van Gogh - and the representations look very original. Have had it for two months with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" Frame Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to install and set up. Sound is great when paired with sound bar and that was also easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Smart TV has such a beautiful picture, it is so nice to see our own pictures on the screen too. Would recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful new TV for a remodeled room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our Frame Pro for about a month now. It took some preparation to get a recessed outlet, and tuck the power cord into the preformed grooves, but the tv hangs as flat as possible on the wall. Great (!!!) for the variety of artwork to display. We're always finding new works of art to add to our growing 'favorites' list. The remote box for HDMI, etc inputs sits nicely on a lower shelf of a table we have under the tv. We primarily use an Apple TV streaming device that we connect via the Samsung One box (exact name eludes me).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Works well in lower ambient light level environments

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a new home and have had it installed less than a month. So far very happy with quality - still learning all of the capabilities on the Frame

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in my living room. Very easy to install and operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 stars and probably should be less, within 50 days of purchase the remote control stop working and BB did not honor the warranty. Samsung puts you through a series of troubleshooting steps that would take shorter to just order a new one in the mail. Again I understand the one of things could happen, but it also happened to two others I know purchased the same tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Flaco222,

      Thank you for sharing your experience with the SolarCell Remote. If the remote is unresponsive, it may be due to a low or depleted battery.

      You can charge the remote using the solar panel on the back or the USB-C port located at the bottom. To check the battery level of your remote, navigate to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control

      To help resolve the issue, please try the following:
      1. Reset the remote: Press and hold the Return and Enter (center of navigation pad) buttons for more than 10 seconds.
      2. Re-pair the remote: After resetting, stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds, or until a pairing message appears on your TV.
      3. Power cycle the TV: Unplug the TV from the power outlet for 30 seconds, then plug it back in.
      4. Try pairing again if needed and move closer to the TV if you're having difficulty.
      5. Check for TV firmware updates: Settings > Support > Software Update > Update Now

      If your SolarCell Remote still isn’t functioning properly after these steps, please contact Samsung Support for further assistance. We’re available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a 55 inch frame for the past 8 years. We have recently updated to the 65 inch. It has a beautiful picture. Great new features and has such clarity. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Frame Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has met all expectations. The art is great and greets visitors when they enter the room versus a black TV screen. The Matte screen works wonderfully in my well lit living room. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Frame Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for us. Salesperson was very knowledgeable and easy to select.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply love my new Samsung Frame Pro. Finally enjoying a great TV. The color is fantastic very clear picture. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Great product from a great company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great above the fireplace with family portraits and when we want to watch tv it switches right over. Another plus is I bought this full price and Best Buy refunded me nearly $500 when the price dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Glare reduction

    Rated 5 out of 5 stars

    Frame TV, great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the TV so far; I've had it for about 4 weeks. The delivery process was seamless. I really enjoy the matte finish on the TV which reduces glare. The picture is very bright and a noticeable upgrade from an older TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Portrait TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice portrait painting to enjoy while being the right spot in our house for the TV. Thanks SAMSUNG!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful and colorful picture on this TV. It’s been a great addition to me and my Fiancés new house. Fits flush against the wall and the mounting design is one of the best I’ve seen. An Easy install and I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Incredible looking tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is incredible! The picture is great! Love the artwork that is shown! It looks great on the wall! I was told the sound wouldn’t be good, I couldn’t be happier with the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was timely and the frames was extremely well packaged. The antique gold really sets off the game TV . Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture frame thst functions as a tv. Truly unique technology spices up any room. Buy this its def staple to a nice room.

    I would recommend this to a friend