Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,597.99
Save $302
The comparable value is $1,899.99

Customer reviews

Rating 4.4 out of 5 stars with 175 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
86%would recommend to a friend

Customers are saying

Customers recognize the exceptional picture quality of the product, with many describing it as amazing. They also highly value its elegant design, noting that it can double as a painting and looks great in their homes, alongside its effective glare reduction. Furthermore, the wireless connectivity and easy setup of the smart TV are frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 175 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame Pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great! Love the art screen. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV Experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think of this as a 4.5 star review. I did a lot of research before we purchased this set. Since we were definitely upsizing from our 32" set, I did not want to deal with a big black rectangle on the wall when the set was not in use, and I wanted one that could easily integrate art (including adding a 'mat' of a selected color and width). We are very happy with the tv aspect of this set. The one deduction is for the set in the art mode. Although the viewing angle while watching programming is great, the viewing angle while in art mode is not so fabulous. If the art is viewed from less that a full front angle, the colors on the set lean violet. My guess this has to do with the screen material, and the lower light used in art mode. Not a deal breaker, and still better than the black box - but, could use improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frame TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV but a little misleading that you biy a "frame" tv and it does not come with a frame

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous Frame TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the tv looks like a piece of art. The tv is very high quality and has an excellent picture and sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv. Absolutely love it. Picture quality is amazing. Hooking up Music Frame wasnt as straight forward as i would like it but eventually made it work.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fine Art at its best!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" is a Beautiful TV! This is our second one. The artwork looks amazing. With a DECO frame, you truly can not tell that it is a TV.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung dropped the ball

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Frame TV. The older models were connected via a thin cable that provided power and video/sound. The new TV is a wireless device that means the TV needs an additional power source. The plug sticks out from the wall, so unless you have a countersunk power socket the TV isn't flat against the wall like the older model. The wireless box requires a strong wifi signal to function well which means the tv buffers (starts and stops a lot). Also the mounting solution provided SUCKS.. they give you two separate mounting plates. They are too short so in my case both sides of the mount were between studs which means I had to use hollow wall anchors. This is a very easy fix for Samsung just by making the mounting plant 17" long this way you could always find a stud for each mount. Overall I am very disappointed. I wouldn't buy another wireless version.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MASONB,

      Thank you for sharing your experience with your Frame Pro TV and Wireless One Connect. If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.

      To resolve this issue, please try the following steps:
      1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
      2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
      o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
      o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.

      If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The perfect TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect TV for those who would like a TV in their house but don’t love the aesthetic of having one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Colors are perfect for games and movies. Plus it looks great above the fireplace with a painting displayed on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Looks like a painting.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV and looks great on the top of the fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame Pro review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and ease of use. BB did a nice job with install and customer service. We combined with a Sennheiser sound bar and they work great together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazingly worthy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To compare it with other models, if I’m going to be honest, you cannot. This one Tv is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is phenomenal and the ability to use as an art piece is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product.Enjoy the picture frame picture when TV not being watched.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new Samsung. Love the look of being able to have art on my Home Screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV but hard to retain remote connections to sonos and frame gallery challenges at TV turn off

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Frame TV 65” looks great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frame display works well and image quality improved over older versions.

    I would recommend this to a friend
  • Pros mentioned:
    Glare reduction

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on the wall and the anti glare is great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely satisfied with this Samsung Frame Pro TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV- easy setup and outstanding picture- highly recommended

    I would recommend this to a friend