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Customer Ratings & Reviews

$797.99

Customer reviews

Rating 4.7 out of 5 stars with 1282 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,281 reviews
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clarity and color. Bundled with the soundbar. Definitely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV for the price. Samsung TV'S are above the rest for me, definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Can be a bit dark at times. I haven’t figured out how to make it better. The picture can be kind of choppy with streaming and very active clips.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv….our living room tv….watch it every day. great picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality picture for great price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv with amazing picture quality for the price. I would just say if you’re going to be watching quickly moving content then maybe go for the Q70

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and size of the tv is just amazing. Better than I expected. Must get and price good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bang for the buck. Now I dont have to go to the movies. I can stay home and enjoy my shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sung Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality once we got it connected. Installation manual would help less techie customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST TV EVER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves the TV especially all the colors that pops out on the TV. Its an amazing TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the color is outstanding. I just wish there was a taller cabinet than what is offered for this tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV won't support MLB app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all the tv is ver nice. I like the picture and the sound. My main, and major complaint is that apparently this tv does not support the MLB app. I spent two hours + on phone today with Best Buy tech support ( he could not tell me why I could not get it), Samsung tech support ( two techs), and MLB.TV tech support. Samsung kinda passed blame on MLB, and MLB would not really answer my question who's to blame. I am blaming both of them. A brand new, new model, $1000 tv and you cannot get MLB app. This sucks!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Angry:

      Thank you for your review of the 2021 Q60A QLED TV. The built-in App Store allows you to choose from and download hundreds of apps such as discovery+, fuboTV, HBO Max, and many more. If you cannot find the MLB app at this time, rest assured that we are continuously working with our partners to make apps available in our 2021 lineup. Keep an eye on the App Store of your TV to see the latest apps available.

      Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Superior innovation, capabilities, quality & cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the purchase of this TV because of superior innovation, capabilities, quality and cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! It has an app to control from your phone as well. Clear picture and great sound!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the new tv, the color is excellent. The team that set it up did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" QLED Q60A series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture & overall quality product. Samsung tv sound bar is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Display Model. It is a great TV. Nice quality and picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    affordable yet high quality TVs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for our bedroom. Samsung has made affordable yet high quality TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from quiet dull picture to clear sound and picture! What a great improvement and upgrade .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Good picture. Guys were great about hanging it on the wall.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great tv but having massive problems with the remote. It didn’t come with a “charger” for remote because I’m assuming of it being solar power but the solar power charging doesn’t always work for us. We’re on day 2 of the charger not working and now I’m staring at a $1000 tv without a remote to use it. Disappointing. I tried connecting the Samsung Remote app but it isn’t compatible with Hulu live and so I’m unable to watch live tv. Also impossible to get a hold of someone at Best Buy to help

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kaitd:

      Thank you for your review of Samsung’s Q60A TV and for sharing your experience with your remote not working. If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:

      Long press the RETURN key and ENTER key together for about 10 seconds you’re your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.

      The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
      The ENTER key is the button in the center of your directional ring.

      I hope this helps, should you need further assistance, please contact Samsung TV Support. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung