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Customer Ratings & Reviews

Model:
QN65Q60BAFXZA
SKU:
6502240
Your price for this item is $247.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 703 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the exceptional picture quality, vibrant colors, and great sound of the 65” Class Q60B QLED 4K Smart Tizen TV. They find the price affordable and appreciate the easy setup process. However, some customers have experienced issues with the remote control and backlight inconsistency.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 703 reviews
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great picture and vibrant colors. This TV is slim and not bulky so great for hanging on the wall. Love our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, service was great and we love our new television. Service techs were here on time and got everything done efficiently. Always come to Best Buy for our tvs and other technical devices.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Review of my tv set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic for $860.00. Much better then a crystal 4K tv. Colors are more brilliant and blend in better together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, it is perfect. I love its “recent” feature that allows me to go to the exact streaming service that I was on before the TV was turned off.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    Cat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up good color and picture but there is too much glare o the screen and the sound needs better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Very nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sound is ok. Remote is a bit tricky to use. Overall very happy with the TV so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Almost perfect TV... almost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are excellent, and the Tizen interface is easy to use! Sad as it is, I love the simulated "tube TV" turn on and off animation. Reminds me of my childhood. The only reason I give it 4 stars instead of 5 is that it shuts off randomly while watching it once a week I don't know why, and it turns right back on when I use the remote, but there might be a bug somewhere in the TV. Not a huge deal, but worth mentioning!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TechTitan149,

      We appreciate you sharing your experience with Samsung's Q60B TV. If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.

      See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specific period of time. Go to: Menu > Settings > All Settings > General & Privacy > System Manager > Time > Sleep Timer

      If the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer have been enabled and disable it.
      - Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off
      - Menu > Settings > All Settings > General & Privacy > System Manager > Time > Off Timer

      Please also check to see if your TV has any software updates available. You can check this by going to: Menu > Settings > Support > Software Update.

      If the TV continues to turn off by itself, please call Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek Squad, this has been mounted to the wall, sound bar connected an is a fabulous addition to the living room entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For now it's working very well, I say for now because I saw some reports and reviews where the TV of this model had some defects.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright . Super easy install. Speakers are really loud dont even need a sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow ! .. Great TV , love watching games and movies , really surprised at the clarity when watching in the dark , Samsung all the way !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Samsung Upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung upgrade! I love my new Samsung TV. I had to have an older model replaced that I gifted myself back in September 2021. The screen just went totally black when I turned it on. This was a surprise since I have two older Samsungs and have had no problems with them. However, I bought a newer model that was an upgrade from the first one. I love all of its features. So far so good. Hopefully, my satisfaction continues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Tv with Alexa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after seeing it in the store and its been great. Exactly what i was looking for and the built in alex is great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV is easy to use and easy to set up ...lets not forget a fantastic picture too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Great features. Great price. Not disappointed. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Samsung qn65q60b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture very satisfied. Colors are beautiful and has great sharpness

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Refresh rate

    Rated 2 out of 5 stars

    It’s ok…

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV…good picture, but not having 120HZ makes a huge difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. No regrets on the investment. Great flexible Best Buy installation team. We’re extremely accommodating!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, super easy to navigate and quality is really food overall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new Samsung! Great picture quality and smart TV functions.

    I would recommend this to a friend