Customer Ratings & Reviews
- Model:
- QN65Q60CAFXZA
- SKU:
- 12019039
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect smart tv with a beautiful picture & loud sound
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the the money. Great picture with user friendly interface.
I would recommend this to a friendGreat value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, but the sound quality is a little underwhelming. Still great value for a 65” TV
I would recommend this to a friendTV and sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a sound bar to go with this TV... love it!
I would recommend this to a friendGreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and easy-to-use interface. I have been very pleased with this purchase.
I would recommend this to a friendPerfect entry into the visually stunning tv's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great affordable upgrade, not the nicest product but still a great upgrade
I would recommend this to a friendGood TV/ not good remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only 4 stars because of the solar powered remote. Other than that it’s a great TV.
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv.easy to setup. Wish the sound was better. Needs more bells and wistles for the price.
I would recommend this to a friendGood TV, Mediocre Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Not thrilled with the accompanying sound bar.
I would recommend this to a friendPleased.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pleased. Give a 4.5. Picture good. Relatively easy set up.
I would recommend this to a friendOpen box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great it wasn't open box it didn't stated didn't have remote so after purchased I noticed it didn't have remote I contacted Best buy online they said I could pick up the remote then went to the store and the store didn't give me the remote disappointed on that
I would recommend this to a friendBrand response from Samsung
Posted .Syndi,
We appreciate your feedback regarding parts missing from your Q60C TV. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Worth the expense
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid, Reliable TV with great picture. Smooth picture during rapid motion.
I would recommend this to a friendAlfonso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is superb. The set was easy and quick.
I would recommend this to a friendSamsung 65” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good color and reception but takes 2 people to set up
I would recommend this to a friendGreat Service and wonderful associates.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy associates were so helpful, answering all of our questions and steering us in the right direction. We had a crack in our first delivery and they replaced the television immediately.
I would recommend this to a friendLOVE SAMSUNG TV'S MY LAST SAMSUNG LASTED 20 YEARS!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love our Samsung. What can I say our last Samsung lasted 20 years. I purchased anohter brand and I had to return it. I should just stick with Samsung, once I received my Samsung we are happy. Just enjoy the picture. !!!
I would recommend this to a friendDave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and color better, os is better too Should have bought a better model
I would recommend this to a friendSamsung 65" Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up crew came out the next day after my purchase although it was a booger to get the old tv off the old mount and wall. Finally got it set up and everything appears to be working well.
I would recommend this to a friendBeautiful screen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replaces an older Vizio which was beginning to fail. The difference in screen quality is incredible. It was a great value for the money. While the neo-oled is better, this is a big step up from anything we have. Love it.
I would recommend this to a friendWould not buy again.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a tv with a beautiful picture, this is it. Then why 3 star rating? The sound. It is terrible! Currently the tv is $799. Figure to spend a minimum of 3-4 hundred more on a sound bar. Even at the top volume this thing is not loud. I still may take it back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ReviewMan,
Thank you for purchasing Samsung's Q60C TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.
You can choose from various Sound Modes that may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.
Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.
Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ then select your model and topic.
2. Register a Product: For access to easy support, convenient opt-in to special promos and offers, faster troubleshooting, and quick notification of system updates.
3. Manuals, Software, & Warranty Info
~ Samsung Specialist