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Customer Ratings & Reviews

$649.99
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Comp. Value: $749.99

Customer reviews

Rating 4.7 out of 5 stars with 654 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 654 reviews
  • Rated 5 out of 5 stars

    Bill Weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great service. Geek guys did a really good job, explained all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv I bought 2 ! One for the living room and one for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG TV QLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect!! This was my first purchase from BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for every family , and kids loved watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RobM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these TV’s… it’s our second one and if I had another bedroom I’d buy another….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture options and voice activation set this TV apart from other comparable 65”

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a great picture and good sound wld highly recommend it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      MelissaW,

      Thanks for taking a moment to review Samsung’s Q60C TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    QLED 65'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my new t.v now I can enjoy my Sunday football games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit tough to set up but we got it to work. Still using 3 remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. My sister absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very good tv. in QLED comparative other brads. its a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent this TV, hight resolution, all is excelent I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is beautiful! Wonderful picture clarity, no lag, definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price and great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung brand tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine, I gave 4 stars instead of 5, the sound from the TV itself is average....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, well worth the money. Geek squad did a great job droppjng it off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was much more than I expected., very happy with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Not Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is still under warranty. It has developed a software problem. I spent time on the phone with Samsung tech support. They were unable to resolve the issue. The earliest appointment Best Buy could give me to address this issue was three weeks! This is a reflection on both Best Buy and Samsung. Something must be going on with Best Buy. It is no longer a reliable product and service provider. Three weeks is ridiculous. Is Best Buy going broke? It can't afford to maintain a staff to keep up with demands for services?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the TV. We use a sound bar for better sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to learn all that it does s manual be helpfur

    I would recommend this to a friend