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Customer Ratings & Reviews

Your price for this item is $637.99
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Customer reviews

Rating 4.7 out of 5 stars with 651 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the superb picture quality, ease of use, and vibrant colors of the 65" Class Q60C QLED 4K UHD Smart Tizen TV (2023). Many appreciate the TV's overall quality, attractive design, and user-friendly setup. Positive feedback also highlights the value for the price and the innovative solar-powered remote control. While some users noted minor concerns about glare and volume levels, the overwhelmingly positive response points to a highly satisfying viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 651 reviews
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    Good TV/ not good remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 4 stars because of the solar powered remote. Other than that it’s a great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV, Mediocre Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Not thrilled with the accompanying sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV - Thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the TV. Not sure why the picture is a bit fuzzy upon turning the TV on or changing channels. However, the pictures slowly becomes focused and then becomes clear. Never had a TV do this before, but we will need to read up on this to understand why this happens. Unclear if this is a feature of the TV. We do like the TV thus far. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 in. TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV around Christmas and I love it. It is the right size for my living room. The only downfall is I needed to purchase a sound bar because the sounds is very low because it sits against the wall instead of mounted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pleased.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased. Give a 4.5. Picture good. Relatively easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth the expense

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, Reliable TV with great picture. Smooth picture during rapid motion.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Samsung 65” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color and reception but takes 2 people to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Replacement for the Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an older version of this same TV. So far, we are very happy with this new Samsung. The Geek Squad installed it and the servicemen could not have been nicer. Kudos to Best Buy for standing behind their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and wonderful associates.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy associates were so helpful, answering all of our questions and steering us in the right direction. We had a crack in our first delivery and they replaced the television immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE SAMSUNG TV'S MY LAST SAMSUNG LASTED 20 YEARS!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our Samsung. What can I say our last Samsung lasted 20 years. I purchased anohter brand and I had to return it. I should just stick with Samsung, once I received my Samsung we are happy. Just enjoy the picture. !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Dave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and color better, os is better too Should have bought a better model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up crew came out the next day after my purchase although it was a booger to get the old tv off the old mount and wall. Finally got it set up and everything appears to be working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces an older Vizio which was beginning to fail. The difference in screen quality is incredible. It was a great value for the money. While the neo-oled is better, this is a big step up from anything we have. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CWR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new 65 tv and soundbar. We also had it all installed by Geek Squad. Installation was flawless and we couldn’t have asked for better service. We are very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Would not buy again.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a tv with a beautiful picture, this is it. Then why 3 star rating? The sound. It is terrible! Currently the tv is $799. Figure to spend a minimum of 3-4 hundred more on a sound bar. Even at the top volume this thing is not loud. I still may take it back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ReviewMan,

      Thank you for purchasing Samsung's Q60C TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.

      You can choose from various Sound Modes that may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.

      Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.

      Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ then select your model and topic.
      2. Register a Product: For access to easy support, convenient opt-in to special promos and offers, faster troubleshooting, and quick notification of system updates.
      3. Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung 65 inch Q60C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of this world performance. Switches from TV to DVD player automatically.Easy to load new Apps.Matched up perfectly with my Samsung Sound System. Hghly Recommend to future buyers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this new 65" Samsung. Picture resolution is great and I no longer need a sound bar to have good audio. Setup was also easy and I was able to do the install myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QLED Is Alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been fantastic. I wanted to go OLED but decided to wait until I buy a home to make the more expensive purchase. QLED may not be the best on the market, but it's pretty darn good. Really loving Filmmaker Mode, and the integration of my smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying a long-awaited TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very satisfied with the service, despite the fact that we had to spend two days, as the card did not pass the first day in the system, but the staff did everything possible to make us happy with our purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying experience was amazing the fentalman was new that was helping and explained everything nicely and calmly. I would recommend going to this store to anyone.

    I would recommend this to a friend