Customer Ratings & Reviews
- Model:
- QN65Q60DAFXZA
- SKU:
- 10413036
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Samsung TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase we had after we move to our new home.
I would recommend this to a friendSamsung QLED 65"
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase. We bought for our outside patio.
I would recommend this to a friendSamsung Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with the Samsung we purchased. Its our favorite brand of TV.
I would recommend this to a friendGreat tv and great experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and great customer service. Love shopping at best buy
I would recommend this to a friendSamsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grate product came on time grate condition grate service
I would recommend this to a friendSamsung TV Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and installation. Added new mounting bracket as well
I would recommend this to a friend65" Class Q60D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic resolution with quick processing times. Perfect for sports and quick action.
I would recommend this to a friendLAST TIME
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. However, it was initially mounted to the wall in our new home on 9/24...unfortunately, it was mounted in-correctly. It then took FIVE WEEKS, SIX CANCELLED/NO CALL/NO SHOW appointments before it was finally corrected 2 weeks ago. Customer service was non-existent when explaining why no call...visits to the store (TWO) made promises unkept. We spent 5/6 days waiting ALL DAY for a tech that never appeared, but did call once saying he'd been delayed in another state and MIGHT be able to make it by 8PM (we do not blame the tech...Best Buy has him all over NH, VT & ME!) One of the most disappointing and unacceptable interactions in our 30+ year relationship with Best Buy. KELLY JOYCE (who managed this fiasco) on her THIRD/FOURTH attempt to correct this situation, promised that a check for $200 was in the mail - on October 28th. Could you please ask her where our check is??? Haven't received it yet...
I would recommend this to a friendBrand response from Samsung
Posted .JosephH,
Please know you are leaving a review and 1-star rating for the 65" Q60D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the Q60D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Hi
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
I would recommend this to a friendAny problems return to store immediately.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad pixel in screen. Replaced screen with another bad screen. Requested exchange. No replacements available. Now have to have tv taken apart again to try to replace screen. Will give credit or refund, but only after receiving existing tv. Which leaves me waiting for a credit or refund with no tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KipH,
We appreciate you sharing your experience with your TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung 65 QLED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service provided at Best Buy, they were the best
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and also great customer service at store
I would recommend this to a friendTv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent inversión magnífico televisor súper rápido
I would recommend this to a friendlearning how to go from old school to new school
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy. learning how to program and run the TV was some what hard and still trying to learn after a month
No, I would not recommend this to a friendBrand response from Samsung
Posted .LloydD,
Thanks for taking a moment to review Samsung’s Q60D TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Please reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I love Best Buy tvs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quality price was fair I feel like I will buying more tvs from Best Buy in the future
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luck of picture resize ability. remote control to small
I would recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV and good resolution apart from good design
I would recommend this to a friendSAMSUNG QLED TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service by our sales person since the start to the end of purchase
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geat choice on my tv from best buy, thanks to best buy credit.
I would recommend this to a friendNew tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great with the tv, the sound could be a little better.
I would recommend this to a friend