Customer Ratings & Reviews
- Model:
- QN65Q6FAAFXZA
- SKU:
- 10780625
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
TV and Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for my needs and delivery was excellent. Thanks!
I would recommend this to a friendRemote can be a pain,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to use two remotes! One for Samsung and one for Dish.
I would recommend this to a friendUnbelievable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV wasn't that bad, but I decided to exchange it for the Samsung Q7F, which is much better. When I got to the checkout, I told the cashier I wanted to exchange it, and he processed a return, meaning I would use the credit from the Q6F to pay for the Q7F. However, the cashier made a mistake and processed the return to my card, and the credit wouldn't appear for two days. I was counting on that instant credit to pay only the difference. The cashier made a mistake but couldn't resolve the issue, so he called the manager. The manager told me he couldn't reverse the situation, but I said it wasn't my fault, but theirs. They admitted it but said they couldn't fix it. First, I saw the manager's unwillingness to resolve the issue, as I've seen similar cases at Best Buy before, and they resolved them easily. I've been a customer for over 17 years and a Plus Member, and I've never been treated with such disrespect before. Shame on you, Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Powerful,
Please know that you're leaving a review and 1-star rating for the Q6F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Credit Card SCAM
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is SUPER!! STORE SCAMED ME INTO GETTING THE BEST BUY CREDIT CARD!! 20% off the price of the TV was a lie..
I would recommend this to a friendBrand response from Samsung
Posted .RobertS,
It appears your 1-star review for the Samsung Q6F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
my samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv screen now has a split, I dont know where it came from
No, I would not recommend this to a friendBrand response from Samsung
Posted .AstridR,
We appreciate you taking the time to let us know about your experience with your Q6F TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was grwat the third time around, store staff was stright trash. Will not go to best buy again, first to tvs were broken in the box physical damage. Watched a store employee just flipimg tv on the floor like.it was a game. Him and his associates were just laughing as the fluped the tvs like they were water bottles. Whe. I spoke with the manager about this he said, no sir we dont do that here. Like ok bud
I would recommend this to a friendBrand response from Samsung
Posted .MarkK,
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.
If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
Bad TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV only putting out audio, brand new only had it for 3 weeks. Had to make an appointment with Samsung to repair it. Very poor service experience as they only allow 15days of an exchang while it should be at least 30days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jack,
We appreciate you sharing the details of your power issue and thank you for your patience while waiting for your service appointment. If you need any further assistance after service is completed, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great picture with amazing features.
I would recommend this to a friendSamsung QLED 65" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very please with our new 65 Samsung tv. It's sleek with a very clear picture & sound quality. We appreciated the guidance, experience and set-up of it all (new receiver also) by Geek Squad. So helpful and the "ease" of it all was very reassuring!!
I would recommend this to a friendClear & Vivid Picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've loved our Samsung TVs and this one is no exception. Bought just to upgrade the size of the one in the living room. The picture is so clear and vivid!
I would recommend this to a friendSamsung is excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought as a replacement of my other order. I can say i did spend $100 more but i am happy with the tv
I would recommend this to a friendGreat tv and price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from LG to Samsung. No complaints, fits great above the fireplace.
I would recommend this to a friendEnjoyable purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales staff was super helpful and didn't try to push me in a certain direction. They explained the pros and cons and showed me a way to save some money. The TV I bought has been great.
I would recommend this to a friendGreat Quality at a good price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a new TV to replace our last one that was about to give up the ghost, when my son found this one. After reading about the quality and other reviews, we chose to purchase it... We weren’t disappointed in the quality!
I would recommend this to a friendSamsung TV Review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality and control response is great. Would recommend.
I would recommend this to a friendHappy camper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung QLED is an upgrade feom my Samsung UHD TV. I love the picture quality. The sound is like having a sound bar. I am very pleased with my purchase.
I would recommend this to a friendNice tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice tv, however there's not that many different portals. I couldn't find any optics ports or aux ports.
I would recommend this to a friendFantastic price point and OLED alternative
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display at a large discount to OLEDs. Was torn between this and spending 2x as much on an oled. Very happy with my decision to save. Screen has great colors and clarity.
I would recommend this to a friendGreat tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best tv I’ve ever had, the colors and quality are so amazing, I do not regret my purchase whatsoever. Samsung made a quality product
I would recommend this to a friendLove the 65” TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new TV. Picture quality is incredible and love the size for our living room. This is our 2nd Samsung TV. Delivery was excellent too!
I would recommend this to a friend