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Customer Ratings & Reviews

$499.00
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Customer reviews

Rating 4.7 out of 5 stars with 214 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 214 reviews
  • Rated 5 out of 5 stars

    No cable needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv we haven't used are cable tv since it comes with 2300 plus channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv Great picture and sound. Awesome purchase for the man cave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Q6F

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had this TV, it was rung up by mistake. Some rearrangement had been done, and the salesman pulled the wrong one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price and i love the home screen its very intuitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price - perfect for our workplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution, worth every penny best investment for the family room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TB

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TC. The instructions were a little confusing. So

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it’s setup correctly TV, all the apps and sound to voice worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent TV option for the family !!! Perfect size for a tv room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and brilliant product for the money. Great job Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee Development Specialist

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire purchase experience at the Boston South Bay location was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price ! Love it i recommend this Smart TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mike's review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working out fine, only sound could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product. I like it. I want to recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy and great price for the family...........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED 65" Smart TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent visual and audio output with easy access

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service failure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item purchased was great but the service for that item was a total failure. Three attempts for service and install with three failures to meet service request. Finally had to cancel order and get service elsewhere.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobertM
      ,

      It appears your 3-star review for the Samsung Q6F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with Samsung products, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    TV and Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for my needs and delivery was excellent. Thanks!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote can be a pain,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use two remotes! One for Samsung and one for Dish.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unbelievable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV wasn't that bad, but I decided to exchange it for the Samsung Q7F, which is much better. When I got to the checkout, I told the cashier I wanted to exchange it, and he processed a return, meaning I would use the credit from the Q6F to pay for the Q7F. However, the cashier made a mistake and processed the return to my card, and the credit wouldn't appear for two days. I was counting on that instant credit to pay only the difference. The cashier made a mistake but couldn't resolve the issue, so he called the manager. The manager told me he couldn't reverse the situation, but I said it wasn't my fault, but theirs. They admitted it but said they couldn't fix it. First, I saw the manager's unwillingness to resolve the issue, as I've seen similar cases at Best Buy before, and they resolved them easily. I've been a customer for over 17 years and a Plus Member, and I've never been treated with such disrespect before. Shame on you, Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Powerful,

      Please know that you're leaving a review and 1-star rating for the Q6F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.

      If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung