Customer Ratings & Reviews
- Model:
- QN65Q6FAAFXZA
- SKU:
- 6639209
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the exceptional picture quality of the 65” Class Q6F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). The visuals are so impressive that customers describe the picture quality as "insane (in a good way)." Overall, users seem very satisfied with the visual performance of this TV.
This summary was generated by AI based on customer reviews.
Best customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for the price ! Love it i recommend this Smart TV
I would recommend this to a friendManager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and product. I like it. I want to recommend
I would recommend this to a friendMike's review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working out fine, only sound could be better.
I would recommend this to a friendgreat buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great buy and great price for the family...........
I would recommend this to a friendFirst apartment purchase, not disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Super clear and connects fast to internet. Super user friendly.
I would recommend this to a friendGreat colors! Love it!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has 3 hmi. Excellent for a family room. I recommend it!!
I would recommend this to a friendQLED 65" Smart TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent visual and audio output with easy access
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate the remote control and difficult to find my shows. Should have purchased a Google TV
No, I would not recommend this to a friendService failure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item purchased was great but the service for that item was a total failure. Three attempts for service and install with three failures to meet service request. Finally had to cancel order and get service elsewhere.
I would recommend this to a friendBrand response from Samsung
Posted .RobertM
,
It appears your 3-star review for the Samsung Q6F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with Samsung products, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
TV and Delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for my needs and delivery was excellent. Thanks!
I would recommend this to a friendRemote can be a pain,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to use two remotes! One for Samsung and one for Dish.
I would recommend this to a friendUnbelievable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV wasn't that bad, but I decided to exchange it for the Samsung Q7F, which is much better. When I got to the checkout, I told the cashier I wanted to exchange it, and he processed a return, meaning I would use the credit from the Q6F to pay for the Q7F. However, the cashier made a mistake and processed the return to my card, and the credit wouldn't appear for two days. I was counting on that instant credit to pay only the difference. The cashier made a mistake but couldn't resolve the issue, so he called the manager. The manager told me he couldn't reverse the situation, but I said it wasn't my fault, but theirs. They admitted it but said they couldn't fix it. First, I saw the manager's unwillingness to resolve the issue, as I've seen similar cases at Best Buy before, and they resolved them easily. I've been a customer for over 17 years and a Plus Member, and I've never been treated with such disrespect before. Shame on you, Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Powerful,
Please know that you're leaving a review and 1-star rating for the Q6F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Picture no good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a terrible picture, I tried everything to get it show clearer to no avail. I will definitely return this tv
No, I would not recommend this to a friendBrand response from Samsung
Posted .TeresaF,
We appreciate your feedback on the picture quality of Samsung’s Q6F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
- Pros mentioned:Picture quality
Credit Card SCAM
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is SUPER!! STORE SCAMED ME INTO GETTING THE BEST BUY CREDIT CARD!! 20% off the price of the TV was a lie..
I would recommend this to a friendBrand response from Samsung
Posted .RobertS,
It appears your 1-star review for the Samsung Q6F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
my samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv screen now has a split, I dont know where it came from
No, I would not recommend this to a friendBrand response from Samsung
Posted .AstridR,
We appreciate you taking the time to let us know about your experience with your Q6F TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was grwat the third time around, store staff was stright trash. Will not go to best buy again, first to tvs were broken in the box physical damage. Watched a store employee just flipimg tv on the floor like.it was a game. Him and his associates were just laughing as the fluped the tvs like they were water bottles. Whe. I spoke with the manager about this he said, no sir we dont do that here. Like ok bud
I would recommend this to a friendBrand response from Samsung
Posted .MarkK,
We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.
If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
Bad TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV only putting out audio, brand new only had it for 3 weeks. Had to make an appointment with Samsung to repair it. Very poor service experience as they only allow 15days of an exchang while it should be at least 30days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jack,
We appreciate you sharing the details of your power issue and thank you for your patience while waiting for your service appointment. If you need any further assistance after service is completed, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great Visual And Audio
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Visual and Audio works well, and I have it sitting in a very bright living room and the visual is still great! No glare at all.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Great picture with amazing features.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung QLED 65" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very please with our new 65 Samsung tv. It's sleek with a very clear picture & sound quality. We appreciated the guidance, experience and set-up of it all (new receiver also) by Geek Squad. So helpful and the "ease" of it all was very reassuring!!
I would recommend this to a friend