Customer Ratings & Reviews
- Model:
- QN65Q70TAFXZA
- SKU:
- 6402399
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the 65" Class Q70T Series QLED 4K UHD Smart Tizen TV, particularly praising its exceptional picture quality, which is described as phenomenal and smooth with clean colors. The TV's user-friendly setup process, facilitated by the Samsung app, is also well-received. While some users find the remote control to be lacking, the overall consensus is positive, with customers highlighting the TV's great value for its price and its suitability for gaming.
This summary was generated by AI based on customer reviews.
Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv .Do not like the voice assistance as much.
I would recommend this to a friendNice,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung apps are not the best to set the TV options.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv option
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv amazing picture with all the bells and whistles that a higher end tv has picture is top quality
I would recommend this to a friend Rebooting nightmare
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Started malfunctioning after one year, shutting off and rebooting every few mins. Do not recommend at all, complete rip off.
No, I would not recommend this to a friendVery good TV, with a few issues trying to resolve
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV but some issues trying to resolve. When installed the placed it on wall about 3 inches high, I called after install and they were to come out to bring down the 3 inches but have not for over 2 months now.
I would recommend this to a friendBacklight changes are deal breaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dual LED gives great contrast but at a huge cost. When in a scene where one shot has character in dark and the other in light, there is a delayed backlight change to adjust brightness. Once on the character it isn’t noticed but as the shot goes back and forth it is so annoying. I had to return this and just go OLED. Once I saw that, I couldn’t unsee and all the settings in the world doesn’t change the fatal flaw. Stand was the easiest I have ever assembled.
No, I would not recommend this to a friendKeeps losing WiFi signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the TV for 3 weeks and it keeps losing WiFi signal. I have 2 other Samsung TVs in the house and have never had an issue with them losing connection. Glad I purchased the extended warranty!
No, I would not recommend this to a friendNot a good choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, I could not have been less impressed. After two weeks I returned it and got a different brand. Sports were horrible, the football skipped across the screen like stop-gap animation. Movies looked horrible, like they were shot with an ‘80’s era camcorder. I tried every adjustment and read every article and got it semi-functional but it was not nearly as good as my 10 year old plasma and certainly not worth $1200. I swapped it for a Sony 900H and am MUCH happier.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Arunner:
Thank you for sharing your review of the Samsung Q70T. I am very sorry that you were not completely happy with the image quality and have decided to return it.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Screen is SO DARK!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this TV yesterday after doing a ton of research. Giving it 2 stars because we had to re-set up Alexa this morning (stopped working after it was working fine yesterday) and because dark scenes in shows, whether streaming directly through the TV, using Apple TV or Directv are impossible to see! The screen is so dark. We have been googling the issue and trying to change all kinds of settings but it's really awful. And, it happens whether the room is lit or completely dark. My 13 year old plasma was easier to watch! So disappointed in this purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris:
Thank you for purchasing the Q70T TV and for your review. I am sorry to hear that you are not happy with the brightness levels of your picture. You can try Dynamic Picture Mode, or manually adjust the Brightness settings to your liking.
Dynamic Picture Mode will make pictures brighter and clearer in bright viewing environments. Go to: Settings > Picture > Picture Mode > Dynamic
Or manually adjust the Brightness and other settings to your liking. Go to: Settings> Picture> Expert Settings
You may also want to disable Power Saving Mode which automatically adjusts the brightness to reduce the TV’s power consumption.
Go to Settings> General> Eco Solution> Power Saving Mode.
Ambient Light Detection will also automatically adjust the brightness level of the TV, according to the ambient light level, to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings> General> Eco Solution> Ambient Light Detection
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. (1460.9 released on 12/7/20)
You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
I hope this helps to improve your picture. Should you need further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Not a fan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not entirely happy with this TV. I needed a vibrant, brighter picture. I prefer Android also. Samsung might be good at many things not so happy with his TV replaced it with another.
No, I would not recommend this to a friendOverhyped.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The colors seemed forced. For example, the dark scenes in Doctor Strange were really difficult to see. Plus, even with the firmware update, no Dolby Atmos. That was the final straw.
No, I would not recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this Samsung qled im sad to say the picture quality isn’t that great. My 14 year old Panasonic Plasma picture was way better. Just to late to return now unfortunately.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid extra to have the sound system working properly. I still do not have it working. I subscribed to the one year tech support and plan to call them back to work on the sound again.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung:
Thank you for your review of the Q70T TV. I am very sorry that you are experiencing sound issues with your unit. In addition to your subscription tech support, you can also reach out to Samsung Customer Support for troubleshooting assistance.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
The TV is fine, Best Buy shipped open box unit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine, not so happy with Best Buy. I purchased a new in box on sale tv, received an open box model. The back of the tv was dusty and had obviously been repackaged. Not cool!
I would recommend this to a friendBrand response from Samsung
Posted .JImJ:
I am very sorry to see that you had an unfortunate experience with the purchase of your TV. I recommend you contact Best Buy directly for assistance. I hope your issue is resolved quickly.
Should you ever need assistance or have questions about using your TV once your issue is resolved, please know we are here to help. You can reach Samsung Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Easy pick up at the curbside service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pandemic situation has really effected our purchase since the television was for our second home. We have not been able to utilize our residence because of the stay at home orders.
I would recommend this to a friendBrand response from Samsung
Posted .OtterCreek,
Thank you for choosing Samsung.
If there is anything we can do to further assist and improve your user experience, please do let us know by contacting Samsung Customer Support via the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM – 9PM EST (Mon-Fri)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned 60r last year. which I think had better picture quality. This TV has problems in showing black background and not not able yo show no natural colors. Also I connected my sound-bar with optical audio. Every time I turn on. It will annoy asking me to fix audio.Even it has different software not as smooth as last year q60r series. If you planning to spend this much ..would suggest to go little up to q90 or OLED.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ravi,
We appreciate your purchase and review of this Q70T QLED Smart TV.
There are several preset picture modes and many custom settings that can optimize image quality for your viewing scenario.
Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose:
1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
2) Standard: This is the default mode suitable for general viewing environments.
3) Natural: Reduces eye strain for a comfortable viewing experience.
4) Movie: Suitable for watching TV or movies in a dark room.
5) Filmmaker: Watch the source content (e.g., movie) as it is.
You can further fine tune it to your liking via Exper settings.
Please see this guide for complete details:
https://www.samsung.com/us/support/answer/ANS00079295/
Please repair your soundbar to your TV with these steps:
1. Connect the digital audio (optical) cable to the OPTICAL IN port on your soundbar, speaker, or surround sound system, and the other end into the DIGITAL AUDIO OUT port on the TV.
2. Using the TV remote, navigate to Settings. Then, select Sound and select Sound Output. From there, set the audio output for your TV.
You can also try connecting your soundbar via ARC:
1) Connect an HDMI cable into your audio device's ARC port. This is usually the HDMI OUT port, but check your device's user manual just in case.
2) Connect the other end into the HDMI IN (ARC) on the TV. Using the remote, navigate to Settings. Then, select Sound and select Sound Output. From there, set the audio output for your TV.
I hope these tips help resolve your concerns.
Should you need further assistance, please reach out to our TV Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Again, thank you for taking the time to share your thoughts. Your feedback helps us continuously deliver best-in-class products and service.
-Samsung Ambassador
Average TV for the Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used this for playing any games, from that point of view I haven't felt much different from a 4K UHD TV. For way lower price, I believe we get a good TV!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Satya:
Thank you for purchasing the Samsung Q70T TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
TV design is flawed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV and every thing was fine. Yesterday I moved the TV a little to the right on the TV stand and when I turned it on the display looked like it had a crack on it even there was no physical damage on the tv screen face. Geek squad said it considered it “accidental damage” and told me to contact Samsung who basically told me the same thing. Evidently you cannot touch the TV without breaking it? I will never purchase another product from Best Buy again and likewise I will never purchase a Samsung product again. Extremely unhappy with the service I received.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DS123,
I am very sorry for the unfortunate situation with a crack having developed in your screen. Please know that a crack will not spontaneously develop; a physical impact – perhaps small but done at just a certain degree – would be the most likely explanation.
Our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation. You can read more about our warranty here:
https://www.samsung.com/us/support/service/warranty/QN65Q70TAFXZA
Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class service.
-Samsung Ambassador
Very Limited for a Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My god do I regret not researching this TV more. The interface and operating system on this TV is pretty useless and even AFTER i looked into it, it was really hard to confirm how limited this TV is. While it does have Google Assistant on the TV, it is limited. It will respond to things like "Pause TV" and "Play TV", it will not sync up with Google Home to search for content so things like "Play Stranger Things on Netflix" wont work. In fact, unlike mentioned on the Samsung Website. This TV does NOT have Universal Search so if you want a tv that will search all your streaming services for a show or movie, it will ONLY return things from its own Samsung TV or Video On Demand. The Home screen will show your list of apps like Netflix and Hulu on the top but the very first item will be some app for a VOD for you to watch or purchase. On the Home screen, below the list of Apps, there are categories for recommendations for you but they are only for Samsung TV and VOD and Cannot pull in anything from Netflix. TV has multiple non-samsung apps, like Jillian Michaels Channel that cannot be removed. They can easily be hidden making it more of a mild annoyance at best. If none of these things matter to you, cool. At least you know. If they DO matter to you, Look for a smart TV with an Android OS. That one works way better as a Smart TV and probably cheaper too
No, I would not recommend this to a friendBrand response from Samsung
Posted .SwitchOff:
Thank you for purchasing the Samsung Q70T TV and for your review. I am very sorry that the user interface did not meet your expectations, and we will share your feedback with our design teams.
Please make sure you have followed all the steps to set up your Google Assistant on your TV:
1) Go to Settings > General > Voice > Voice Assistant
2) When prompted, select Google Assistant as your voice assistant
3) Press and hold the Mic button on the remote, and setup prompts will appear on your screen
4) Give Google permission to help you get things done with your voice
5) Select ALLOW to let Google and Samsung share information with each other
6) You will then need to continue setup on your smartphone. Make sure your phone and TV are on the same network
7) Open the Google Assistant app on your phone and say “Set up my Assistant device”. If you have an Android device, the Google Assistant app is pre-installed. For iOS, simply download it from the App Store.
8) Select your TV from the list of devices, and then tap Next.
9) Your TV should show a code that matches the one on your phone. Tap Yes on the phone to confirm.
10) Tap Allow to give your TV permission to access your phone.
To use Google Assistant, simply press the Mic button on the remote and then state your command. You can also control compatible devices that you have connected to Google Assistant, like SmartThings devices.
You can ask Google to find and play media content. If the content app you're requesting is not currently integrated, you’ll be directed to a YouTube result page instead. Samsung is continuously working to improve this experience.
There are some recommended apps that cannot be deleted but can be removed from the Home screen. Please know that the app you mentioned in your review can be deleted. Press the Home button to open up the TV's Home screen menu. Navigate to APPS, and then select the Settings icon in the top right corner. Next, select the app you want to delete. Finally, select Delete, and select Delete again to confirm.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Would not buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are not natural. There is an extra green . May be it’s just defect for mine only
No, I would not recommend this to a friendBrand response from Samsung
Posted .Amadeus,
Thank you for your purchase and review.
Please try these steps:
1. Try reset the picture
Go to Settings > Picture > Expert Settings > Reset Picture.
2. Check your source and cable connection
If the color still looks off, please reach out to us for troubleshooting or warranty service.
You can contact our TV Support via any of these options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador