Customer Ratings & Reviews
- Model:
- QN65Q70TAFXZA
- SKU:
- 6402399
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the 65" Class Q70T Series QLED 4K UHD Smart Tizen TV, particularly praising its exceptional picture quality, which is described as phenomenal and smooth with clean colors. The TV's user-friendly setup process, facilitated by the Samsung app, is also well-received. While some users find the remote control to be lacking, the overall consensus is positive, with customers highlighting the TV's great value for its price and its suitability for gaming.
This summary was generated by AI based on customer reviews.
Value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sleek TV. Love the universal remote feature. .
I would recommend this to a friendBrand response from Samsung
Posted .Prad,
Thank you for sharing your feedback with us.
You have rated the Q70T TV 3-Star, despite your expression of a satisfying experience.
If there is anything we can do to assist you and provide solutions to improve your experience, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
- Samsung Ambassador
Wheres my order?????
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, I would not give you any stars if I could. I bought this as a present for my daughter. It was to arrive October 16th....instead I received a notice my package went to Ohio not my address...I waited on hold for 1hr and NO ONE PICKED UP THE PHONE TO FIELD MY COMPLAINT. So another ride to the store. The Manager made no attempt to help me what so ever and pawned it off on Cate at the register. Then I have to talk to Diamond, yes his real name in Central America...to re-ship my item next week. I M done with this store, their lack of character and mishaps. Last month I bought a new TV and AV equipment they dropped the ball on. So much for Eliot Status, its empty words with this Company.
No, I would not recommend this to a friendBroken after 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in month 3 of ownership at this point the tv picture was great until my tv developed a dead pixel and horizontal banding. Perhaps I just purchased a tv with a bad panel but mine is broke and for a $1400 tv the quality is not there
No, I would not recommend this to a friendPoor lighting. Don’t buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $1200 tv vs my samsung thats 3 yrs older. This tv is definitely a set back. The colors don’t give the picture justice because samsung thought its better to light the pixels from the side than from the back. Definitely a bad move. My 800 series i bought in 2016 is way better than this crap.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality, Tv quality
Flawless picture!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot say enough good things about this TV! From the beginning, it was very easy to remove from the packaging (which held up great during shipping) and set up. The initial start up was quick, and allowed me to add the apps i use. There are so many apps to choose from on this Smart TV! It even offers its own channel line up! The picture and graphics are beyond beautiful, it makes you feel like you are in the show! I have already told family and friends that they need to upgrade!!! I received this product at a discounted price in exchange for my honest feedback
I would recommend this to a friend Not a Good Value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price its pretty bad. Black reproduction is poor bad and worst than that light bleed coming from each corner of the screen during dark scenes is pretty significant.
No, I would not recommend this to a friendBest Buy and Samsung refuse to honor warranty.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is garbage and Samsung support is awful. I bought this TV in February of 2021 and have had nothing but issues, now November of 2021 they refuse to honor the warranty saying it is beyond the 1 year standard warranty. This is of course untrue, but they won't accept the email receipts I received from Best Buy. Until Best Buy and Samsung figure out their backend systems I would not recommend buying any Samsung product from Best Buy unless you don't want a warranty.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Don't buy it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is good, sound is a disaster. The volume goes up and down on its own.
No, I would not recommend this to a friend Sound an issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv sound is not adequate for hard of hearing even at max volume. ‘Experts’ all say need sound bar. Why do I have spend hundreds of dollars when tv so expensive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Notgoodsound:
Thank you for purchasing the Samsung Q70T TV and for your review. I am sorry to hear that you are not happy with the volume of your TV. One possible cause for the low volume is the source. Some sources have their own volume control which might be set too low.
We recommend you try a Sound Test under Support > Self Diagnosis > Start Sound Test.
Another way to check the source volume is to test an internal streaming source like Netflix or YouTube to compare.
You may also want to select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode
I hope this helps improve your audio experience. Should you need further assistance or have any questions, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Cons mentioned:Internet connectivity
Should have bought the sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost internet connection every time I turned it off. Returned and got a Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris:
Thank you for purchasing the Samsung Q70T TV and for your review. I am very sorry you are experiencing connection issues each time you turn your TV off. A firmware update is available which may help improve your connection.
Using your TV's remote, navigate to Settings, and select Support. Select Software Update, and then select Update Now. New updates will be downloaded and installed on your TV. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, the TV will restart automatically.
You may also want to enable automatic updates for future convenience.
Select Settings > Support > Software Update, then select Auto Update.
Should your problem persist, please contact Samsung Customer Support:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
DONT BUY!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this TV for only 1 yr 3 months when we got a line thru the bottom of the screen. It got worse. Geek squad said it could not be fixed and had to be replaced. Unfortunately it was 3 months after the 1 yr warranty expired . I did not buy a extended warranty . $1,100 christmas present for me and my husband. :(
No, I would not recommend this to a friend- Cons mentioned:Reliability
Typical Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blacks are very poor. Tv quit working core fly in three days. Returned for a Sony. There is no comparison.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TrentS,
I am sorry that the Q70T QLED TV did not work out for your entertainment need.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
You can also check out our entire 2020 TV lineup from our 85" 8K flagship Q950TS QLED TV to our lifestyle The Frame Series and more at: https://www.samsung.com/us/televisions-home-theater/tvs/all-tvs/
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador
Young men who put tv on wall were great..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job was not complete.. programming was not done. I purchased it... made an appointment to have my tv programmed... Best Buy never showed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MsClark,
I am very sorry that you had an unfortunate service experience with your seller.
We recommend you share your concerns and feedback directly with Best Buy.
There are several settings you can adjust to your liking such as Picture Mode and Expert Settings. Please see this guide for complete details:
https://www.samsung.com/us/support/answer/ANS00079295/
Our TV support team is always here to assist you with possible image and sound settings adjustments for an optimal experience. Simply reach out to us via any of the options here:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t happy with the platform not what I expected. Price was ridiculous for its size. Playing ps5 on here was terrible
No, I would not recommend this to a friendNot sure if I’d buy another
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had tv just over a year and having issues with screen turning off, going black, and colors changing.
No, I would not recommend this to a friendHorrible Lip Sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible Lip Sync with Charter Spectrum. Worse when hooked up to a Samsung Soundbar with optical cable. Adjustments made it closer, but not exactly correct. Able to get closer with TV speaker since audio delay adjustments are by 10. Soundbar is by 25. Ended up using optical from cable box directly to soundbar. Now movies need to be played through TV speaker and not take advantage of soundbar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Speakerguy1783:
Thank you for purchasing the Samsung Q70T TV. I am very sorry you are experiencing sound delay issues.
Please know that our 2020 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
To activate this feature on 2020 TVs, go to Settings > Sound > Expert Settings > Digital Output Audio Format > set to Pass-Through
If you have tried these, and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Problems after only 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already experiencing problems after less than 2 years!
No, I would not recommend this to a friendBad Advice from best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I asked the salesman for a tv that would work with my Sonos arc. He suggested the Samsung Q70T 65” QLED. Even though is has earc hdmi it is not compatable with Sonos arc.By the time I found this out it was too late to exchange it for one that would work. Now I have a TV and Speaker that are not compatable thanks to Best Buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Danny:
I am very sorry you are experiencing trouble connecting your Q70T to your Sonos Arc soundbar. Please be sure you are using a high-speed HDMI cable with Ethernet Channel sometimes called HDMI HEC cable. Also be sure to enable HDMI-eARC in the Expert Settings menu. Lastly, please also verify that you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
For further assistance, please contact Samsung Customer Support.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Save up for an oled
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a bit of light bleed for a TV thats supposed to be good at showing black.
No, I would not recommend this to a friendTV quit on day 32
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV quit working on day 31. Picture looks fake looking and then the tv kept shutting off. BB would not let me return bc it had been longer than 14 days! I had to make 25 calls to Samsung over a period of 7 days to finally get them to give me an exchange no refund. So I went with a Sony instead and I am so glad!
No, I would not recommend this to a friend