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Customer Ratings & Reviews

$699.00

Customer reviews

Rating 4.7 out of 5 stars with 1171 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,171 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    not for the technical challenged!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great, but my main complaint is: No instructions on how to actually use it. It is hard to navigate, and the dinky remote is not very helpful. It took us about a day to figure out how to use it..... somewhat! I still have difficulties. It is hard to get back to a show you had been watching, if you by mistake lightly touched the remote, and it switched. It has not Guide to really tell you what you are watching. Searching for a show is a huge undertaking, because you sit there wasting a few hours scrolling, trying to find something worth watching. Normal volume is muffled, so you have to turn on the (oh, what did they call it?) amplified volume. Then the most comfortable setting is around 17, or you blast your eardrums out. I can't figure out how to add apps that I want. All in all, I should have bought a more user friendly TV. But hey, if you are a computer Wizz, go for it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      IngeB,

      We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.

      The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

      For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
      • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
      • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.

      If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    High Performance TV at Great Price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recently purchased this QLED television and am quite pleased with it thus far. The cost of this television is truly excellent. In general, the picture quality is remarkably impressive—vibrant colors, deep blacks, and crisp details transform every movie night into a cinematic experience. The audio quality is also noteworthy. The installation process was straightforward, and the smart features are both intuitive and responsive. Streaming applications load swiftly, and the remote control is easy to use. The delivery was timely, and the television arrived in flawless condition. In summary, this television provides outstanding value for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Easy to set up. We bought the 65" and placed it on out entertainment center. Can't beat the price and free quick delivery!! Totally recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever! AI helps with everything, sports, weather and anything! Beautiful color, easy setup and is great quality! Great price, well worth the upgrade! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv easy to handle light weight perfect picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the clarity of the picture and overall ease of use. Not a fan of the small remote, It could be a bit more user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent image

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the image the tv has and the ease of operation. I really love all the apps you can download to watch

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, product in stock and ready to go. Product has great picture, easy setup at very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv tbh still have it after many years run good contrast great brightness and the pictures sooo good don’t mess to much with the settings

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don't know What You want here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pick-up - Easy set-up out of the box- and I'm over 60, so that's saying something! Great picture - volume great without additional speakers. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv great quality We tried a cheaper one and quality wasn't good. This was perfect the moment we turned it on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 65" Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and picture quality is great! Also love the small remote that comes with it and the tv has a simple and easy user interface.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality for movies and gaming. Smart remote is very useful. Could work all electronics connected to tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my residents at an assisted living to be able to see the screen better for our sing alongs and cooking demos! The quality is great, but only down fall is the sound. I’d recommend getting a speaker with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully the frame rate enhancement works.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV so far, it’s much lighter than the Q60 that this replaced, the layout will have to take some time to get used to, but that’s ok. I am waiting to watch more football and see if the refresh rate enhancement smoothes out the frame rate as this is only a 60hz tv, and that saved money but only if the enhancement works.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bright Picture- Crisp and Clear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new Samsung 65" Q7F TV- Great Picture! The only issue we have is that there isn't an place to connect our Sound Bar, can only do this by Bluetooth, so it is an extra step when turning on the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV! Just the right size. Not too big not too small and a great clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Tv, it runs well, looks nice, and I really enjoy the Samsung gui/remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV - but maybe a wee bit too smart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very pleased with the tv. It's the first we've bought in about eight years. The color is stunning. My only complaint is that the tv is really a bit too smart for my taste. It actually makes finding what you want to watch a little difficult at times. I appreciate the tv being apparently smarter than me, but with a little google research you can find ways to chop the head off of the annoying AI chip. For the price I am super happy. Now let me ask the tv if this review is okay to post.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV review - Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65" TV is the perfect size for the space I have available - any bigger and it wouldn't fit and any smaller would not be as viewable as the 65". The actual picture is crisp and bright and I also purchased a mounting rack that allows me to rotate the TV so although it is right next to a set of large sliding doors to the outside I can tilt it away from those doors and see the picture perfectly even in the brightest sunlight - this was a great purchase that has more than lived up to expectations.

    I would recommend this to a friend