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Customer Ratings & Reviews

Your price for this item is $699.00

Customer reviews

Rating 4.8 out of 5 stars with 938 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 938 reviews
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is really good but it’s hard to install some apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best place to shop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, good customer service, good price. The best people working with all the information are needed. Always choose Best Buy for all ur electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv put it close to window and it does do what is for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV was everything I hoped for and more! I enjoy watching news, my favorite tv shows and movies on this large screen tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65in class Q7F Series Qled 4K UHD

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture. Not sure about the sound because I purchased a sound bar with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 65 inch Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we are totally enjoying our new 65 inch Samsung Tv. We shopped around and found the best price for this Tv @ Best Buy. We always seem to find what works best for us @ Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fan of Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and Samsung quality. it’s a keeper. Thanks Best Buy !

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This tv is a hit or miss!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv in late June and I am now currently on my 3rd tv of this model! The 1st tv had a defective sound issue where the sound would just go out randomly then pop back in but it showed a nice picture. Best Buy sent tech support to swap it out and the 2nd one that shows a completely different looking picture (In a good way) like almost 120 hz looking and the colors were much more vibrant and rich and the picture was just all around mucher sharper then the 1st tv. However, upon unboxing I noticed that there was styrofoam stuck inside the bottom of the screen that I couldn’t remove because the screen was loose and it was crammed in there. I thought to myself, how is this even possible? Only to realize that the screen was separated from the frame and when I would tap it with my fingernail the screen literally moved. This was so odd because it was only the bottom of the screen that wasnt secured onto the frame of the tv. Best buy swaps it out again and now this 3rd tv is showing a horrile picture, lines in certain movies and a very poor picture quality and get this…THE BOTTOM OF THE SCREEN MOVES WHEN I TAP IT JUST LIKE THE 2nd TV! Atp I am done with Samsung! These tv’s are being built poorly and very inconsistent! What a shame because I had my last Samsung tv for over 10 years and it was awesome! I’m going to see if I can get a refund if not store credit and buy myself a Sony! I will never purchase another Samsung tv again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Techsavymom,

      Thanks for your review, and we're sorry to hear you've had trouble with more than one unit. That's not the experience we want for any customer. We'll make sure your feedback is sent to our product teams so they can review it closely as we continue improving for the future.

      If you haven’t already, we recommend contacting Best Buy as soon as possible to request a refund or exchange while you're still eligible under their return policy.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price working fine so far. .................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for a great price. Customer service amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65 tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is. Very good. Great tv for the price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 " QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television , did my research and for the size room and outside lighting this works perfect ! I also love the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That great this good super tv have for AI smart that nice

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Build Quality concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, it’s pretty good. There’s a ventilation grille on the back of the TV, I believe. However, the material feels quite soft, which raises some concerns about build quality—so I’m giving it a lower rating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      SangPiC,

      Thank you for sharing your thoughts on the Q7F TV's build quality - we'll be sure to pass this along to our internal teams.

      If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent got all the help I need it The tv is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bedroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought two TV’s just different sizes. To dark and factory colors are to red.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for us. It has changed the way we watch TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate the extremely small remote control! Buttons are too small and too close together! Screen picture is good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      SLMO,

      Thanks for sharing your thoughts on the remote - we'll be sure to pass this along to our internal teams.

      If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    LOVE MY SAMSUNG TV!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several Samsung tv/s and they have lasted a long time and been very clear. I would buy another one if i needed another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints has been flawless since i brought it home

    I would recommend this to a friend