Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- SKU:
- 10187634
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
- Pros mentioned:Setup ease
Great item!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Easy to set up, love the adaptive brightness!
I would recommend this to a friend - Pros mentioned:Picture quality
Nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our purchase and would highly recommend it
I would recommend this to a friend - Pros mentioned:Picture quality
GREAT TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Good sound and great picture.
I would recommend this to a friend Samsung Qled tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv, with a very good size, I didnt get trouble installing the tv. I just wish the tv had come with its own screws for mounting it in the wall. But it's an excellent tv.
I would recommend this to a friendVolume control on my SMART TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing that is subpar on my 65 in Samsung qled TV is the sound.Once you turn the TV off and turn it back on the next day it will blast the volume like it's trying to blow out the speaker's. And there seems to be a common adjustment on the volume it's either to loud or to low. Plus the great remote is all for us elderly people very touchy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidF,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was great! Delivered on time and this TV is great!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65'
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture - would recommend Not too expensive love the purchase!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV. Owned one before.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no problem Great TV. Picture quality is great. Set up easy.
I would recommend this to a friend - Pros mentioned:Picture quality
Right Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a very nice picture. Would recommend a sound bar.
I would recommend this to a friend Not a good choice for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is too big for our apartment. I should have measured ten times instead of three. Also, the picture isn't great and the sound is out-of-sync. I don't know why. I bought a Samsung thinking it would be better quality and so far, the basics, like color, sound and pixelation are not good. Not the best choice for me. If I could return it, I would.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RachelC,
Thank you for your feedback on the lip sync issues you're experiencing with your Samsung TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good picture quality. Fast, responsive and easy to navigate. The Geek squad made set up a breeze. Great value for the money. Thanks Samsung and Best Buy!
I would recommend this to a friend- Pros mentioned:Picture quality
ALWAYS WANTED THIS DREAM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV PICTURE PERFECT GREAT QUALITY FOR THE COST
I would recommend this to a friend - Pros mentioned:Picture quality
New tv for bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase on a good tv. Glad I got it on sale .
I would recommend this to a friend - Pros mentioned:Picture quality
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the picture is awesome definitely a good purchase.
I would recommend this to a friend Good TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backpanel separated and noticed after the return period passed, but Samsung warranty repaired it. Good tv!
I would recommend this to a friend- Pros mentioned:Picture quality
QLed TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Beautiful picture, great sound, crisp and bright!
I would recommend this to a friend - Pros mentioned:Picture quality
very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, and it works well, and there are no issues with it.
I would recommend this to a friend - Pros mentioned:Picture quality
Love this tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. The picture is so clear and the colors so vibrant. I highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was explained all of my options and this was exactly as advertised.
I would recommend this to a friend - Pros mentioned:Picture quality
65 Class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Easy to set up. Soundbar helps a lot. Great price.
I would recommend this to a friend