Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- SKU:
- 10187634
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Samsung 65 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 would recommend, love the operating system and ability to sync with smart things app
I would recommend this to a friendgreat tv for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv for price no lag on the operating system (smart tv menu) highly recommend!
I would recommend this to a friendQuality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for gaming especially at price can't beat it.
I would recommend this to a friendMy TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV quality is great. Great customer service, and they loaded it for me.
I would recommend this to a friend- Pros mentioned:Picture quality
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is really good but it’s hard to install some apps
I would recommend this to a friend Bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality resolution for a decent price. Not a big fan of the Home Screen layout as it’s harder to reach wanted streaming services compared to older models. But overall, the tv is without a doubt worth the price and I would give it a 4.7 if given an option just due to the annoyance of the Home Screen layout.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 65in class Q7F Series Qled 4K UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture. Not sure about the sound because I purchased a sound bar with it.
I would recommend this to a friend 
Not to many ports
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv the only reason its a 4 is because the volume isnt super loud. Definitely recommend a sound bar if wanting it for loud movies. Theres not alot of usb ports in the back so i need to buy an extenstion usb port to fit more stuff. Or get bluetooth soundbar and speakers
I would recommend this to a friend- Pros mentioned:Picture quality
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price working fine so far. .................................................
I would recommend this to a friend Rating on my service at best buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was what I expected. Very professional and helpful at be st. Pick up was short and sweet. I wouldn't shop anywhere else.
I would recommend this to a friendVolume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it a lot.. only problem that I have come across. Is the volume on the TV doesn’t go up very loud….
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television is worth every penny spent and what a great price I got.
I would recommend this to a friendSAMSUNG QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. A+ easy to set up, connectivity is very easy, and programming. No problems.
I would recommend this to a friendSamsung 65 in TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at Best Buy Garner NC were very professional and kind during my TV purchase ! Liam was great and very knowledgeable!
I would recommend this to a friend- Pros mentioned:Picture quality
This tv is a hit or miss!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in late June and I am now currently on my 3rd tv of this model! The 1st tv had a defective sound issue where the sound would just go out randomly then pop back in but it showed a nice picture. Best Buy sent tech support to swap it out and the 2nd one that shows a completely different looking picture (In a good way) like almost 120 hz looking and the colors were much more vibrant and rich and the picture was just all around mucher sharper then the 1st tv. However, upon unboxing I noticed that there was styrofoam stuck inside the bottom of the screen that I couldn’t remove because the screen was loose and it was crammed in there. I thought to myself, how is this even possible? Only to realize that the screen was separated from the frame and when I would tap it with my fingernail the screen literally moved. This was so odd because it was only the bottom of the screen that wasnt secured onto the frame of the tv. Best buy swaps it out again and now this 3rd tv is showing a horrile picture, lines in certain movies and a very poor picture quality and get this…THE BOTTOM OF THE SCREEN MOVES WHEN I TAP IT JUST LIKE THE 2nd TV! Atp I am done with Samsung! These tv’s are being built poorly and very inconsistent! What a shame because I had my last Samsung tv for over 10 years and it was awesome! I’m going to see if I can get a refund if not store credit and buy myself a Sony! I will never purchase another Samsung tv again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Techsavymom,
Thanks for your review, and we're sorry to hear you've had trouble with more than one unit. That's not the experience we want for any customer. We'll make sure your feedback is sent to our product teams so they can review it closely as we continue improving for the future.
If you haven’t already, we recommend contacting Best Buy as soon as possible to request a refund or exchange while you're still eligible under their return policy.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Amazing TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. No lagging and having to restart shows because of freezing. Great tv for a good price.
I would recommend this to a friend- Pros mentioned:Picture quality
65 tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is. Very good. Great tv for the price and quality
I would recommend this to a friend Tv 65 inch Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall we are totally enjoying our new 65 inch Samsung Tv. We shopped around and found the best price for this Tv @ Best Buy. We always seem to find what works best for us @ Best Buy!
I would recommend this to a friendBright Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price I paid for this tv is too low compares to the value of it. I love the bright 4k screen and enjoy it a lot.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super. Great purchase and great staff who advised him. Thank you.
I would recommend this to a friend