Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- SKU:
- 10187634
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television provides an excellent 1080P picture. The 4K performance is okay.
I would recommend this to a friend- Pros mentioned:Picture quality
Dont waste you money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is fine, picture and refresh rates are good but live streaming is a joke. It disconnects from wifi every 10 min. Contacted bestbuy and they dont care and told us to call the manufacturer. Not a good TV for as much online streaming is required nowadays.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your experience. If your TV is having trouble connecting to Wi-Fi, try the following steps:
1. Keep the TV within 50 feet of your modem or router and reduce interference from other devices or walls.
2. Power cycle your TV and router by unplugging both for 30 seconds, then plugging them back in.
3. If you're using an Ethernet cable, verify it's functional. If using Wi-Fi, move the router closer to the TV.
4. Run a Smart Hub Connection Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
5. Also check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
6. If the issue persists, consider a factory reset: Settings > All Settings > General & Privacy > Reset > Factory Data Reset
If you still need help, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
Upgrade to 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have been wanting to upgrade and we were pleased with the previous Samsung. The best buy guy was extremely helpful and gave us good advice.
I would recommend this to a friendHope you like troubleshooting issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between the ads on the home screen, the input delay from the remote, and the home screen freezing, you’ll be doing yourself a disservice by purchasing this tv. Skip the Samsung TV and look at Sony (or any other brand). I had zero issues with my Sony TV and nothing but frustration with this Samsung. Maybe Samsung should focus on making a properly functioning television before loading it up with advertisements.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Austin,
We appreciate your feedback regarding your Q7F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Yes it's worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Easy to setup and I love that everything is connected to my phone!
I would recommend this to a friendDecent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent TV. I bought this to replace an older Samsung in my bedroom. Great TV for the money. It is nowhere near as good as the LG OLED TVs. It works for my bedroom, however for your family room, it needs to be OLED.
I would recommend this to a friendNot a good choice for me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is too big for our apartment. I should have measured ten times instead of three. Also, the picture isn't great and the sound is out-of-sync. I don't know why. I bought a Samsung thinking it would be better quality and so far, the basics, like color, sound and pixelation are not good. Not the best choice for me. If I could return it, I would.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RachelC,
Thank you for your feedback on the lip sync issues you're experiencing with your Samsung TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using an external speaker setup (soundbar, receiver, etc.), there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Paul experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was very knowledgeable and gave me a good understanding of the credit card process
I would recommend this to a friendDissapointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these tvs. However it got returned because when we open the box it was broken
I would recommend this to a friendNew living room TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to place a 50" in my living room. Price was very competitive.
I would recommend this to a friendHighly recommend TV store.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and great staff as well as top quality products!
I would recommend this to a friendHue Light Sync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, I dont regret, with the exception of finding out that the Hue Light sync that's built into the tv is a monthly fee.
I would recommend this to a friendSamsung Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my sister and brother-in-law. They really enjoy this TV although it was rather difficult to setup.
I would recommend this to a friendgood valve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price for led non back lit is good. I do not like how it takes me 6 clicks to get to Spectrum
I would recommend this to a friend- Pros mentioned:Picture quality
ALOT of studder/judder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bright color and very strong contrast. Viewing angle is bad. HDR looks like garbage streaming, not to bad from 4k disks. Slow processor. ALOT of stutter/judder watching tv shows. The old samsung I had only suffered this watching old tv shows from the 70s and 80s. This 1 is ALL the time. Disappointed to say the least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EricS,
Thank you for your feedback on the Samsung Q7F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings
• Off: Disables all motion enhancement
• Auto: Automatically adjusts motion clarity based on content
• Custom: Enables manual control of:
o Judder Reduction: Smooths motion in film-based content
o LED Clear Motion: Increases sharpness during fast movement
o Noise Reduction: Helps reduce distortion in lower-quality sources
Additional Picture Controls
• Brightness – Adjust overall image brightness
• Contrast – Controls the difference between light and dark areas
• Sharpness – Enhances the definition of object edges
• Color – Adjusts color intensity for more natural or vivid tones
We hope these settings help improve your viewing experience, especially with fast-moving content. If you'd like further assistance, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
The best tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv, the most important thing is that the color is very bright.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is in excellent conditions and the workers were super helpful in helping me pick it out.
I would recommend this to a friendSamsung QLED 75"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $499.99 and it is a good tv for the price.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv. The salesman was rude. Everything elase was good. I wont be doing business with that person ever again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jack,
Please know that you're leaving a review and 3-star rating for the 65" Q7F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Build Quality concerns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it’s pretty good. There’s a ventilation grille on the back of the TV, I believe. However, the material feels quite soft, which raises some concerns about build quality—so I’m giving it a lower rating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SangPiC,
Thank you for sharing your thoughts on the Q7F TV's build quality - we'll be sure to pass this along to our internal teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist