Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- SKU:
- 10187634
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Highly recommend TV store.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and great staff as well as top quality products!
I would recommend this to a friendHue Light Sync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, I dont regret, with the exception of finding out that the Hue Light sync that's built into the tv is a monthly fee.
I would recommend this to a friend- Pros mentioned:Picture quality
Dont waste you money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is fine, picture and refresh rates are good but live streaming is a joke. It disconnects from wifi every 10 min. Contacted bestbuy and they dont care and told us to call the manufacturer. Not a good TV for as much online streaming is required nowadays.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for sharing your experience. If your TV is having trouble connecting to Wi-Fi, try the following steps:
1. Keep the TV within 50 feet of your modem or router and reduce interference from other devices or walls.
2. Power cycle your TV and router by unplugging both for 30 seconds, then plugging them back in.
3. If you're using an Ethernet cable, verify it's functional. If using Wi-Fi, move the router closer to the TV.
4. Run a Smart Hub Connection Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
5. Also check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
6. If the issue persists, consider a factory reset: Settings > All Settings > General & Privacy > Reset > Factory Data Reset
If you still need help, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television provides an excellent 1080P picture. The 4K performance is okay.
I would recommend this to a friendSamsung Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my sister and brother-in-law. They really enjoy this TV although it was rather difficult to setup.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is in excellent conditions and the workers were super helpful in helping me pick it out.
I would recommend this to a friend- Pros mentioned:Picture quality
ALOT of studder/judder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bright color and very strong contrast. Viewing angle is bad. HDR looks like garbage streaming, not to bad from 4k disks. Slow processor. ALOT of stutter/judder watching tv shows. The old samsung I had only suffered this watching old tv shows from the 70s and 80s. This 1 is ALL the time. Disappointed to say the least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .EricS,
Thank you for your feedback on the Samsung Q7F TV and your experience when watching fast-motion content. If the picture appears blurry or unnatural during high-speed scenes, there are several settings you can adjust to improve motion clarity.
Go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, and review these key settings:
Picture Clarity Settings
• Off: Disables all motion enhancement
• Auto: Automatically adjusts motion clarity based on content
• Custom: Enables manual control of:
o Judder Reduction: Smooths motion in film-based content
o LED Clear Motion: Increases sharpness during fast movement
o Noise Reduction: Helps reduce distortion in lower-quality sources
Additional Picture Controls
• Brightness – Adjust overall image brightness
• Contrast – Controls the difference between light and dark areas
• Sharpness – Enhances the definition of object edges
• Color – Adjusts color intensity for more natural or vivid tones
We hope these settings help improve your viewing experience, especially with fast-moving content. If you'd like further assistance, feel free to reach out to Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
The best tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv, the most important thing is that the color is very bright.
I would recommend this to a friend- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv. The salesman was rude. Everything elase was good. I wont be doing business with that person ever again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jack,
Please know that you're leaving a review and 3-star rating for the 65" Q7F TV, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Don’t want to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity and can do so many options Would recommend this tv
I would recommend this to a friendGreat value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, price was right and installation is very easy
I would recommend this to a friendSamsung Q7f
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV. It could be a little brighter tho
I would recommend this to a friendSamsung 65 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a tv fits great over the fireplace. Having the tv that reflects the glare
I would recommend this to a friendHope you like troubleshooting issues
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Between the ads on the home screen, the input delay from the remote, and the home screen freezing, you’ll be doing yourself a disservice by purchasing this tv. Skip the Samsung TV and look at Sony (or any other brand). I had zero issues with my Sony TV and nothing but frustration with this Samsung. Maybe Samsung should focus on making a properly functioning television before loading it up with advertisements.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Austin,
We appreciate your feedback regarding your Q7F TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Samsung QLED 75"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I paid $499.99 and it is a good tv for the price.
I would recommend this to a friendAnnie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough option No HDMI out No audio out No videos out No optical out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Newhouse,
We're sorry of this misunderstanding - your Q7F features 3x HDMI ports. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section): https://www.bestbuy.com/site/samsung-43-class-q7f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/6619443.p?skuId=6619443
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Super quick and the quality is great. Very little glare when sun hits it too. 10/10 Recommend
I would recommend this to a friendNew TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this TV. I would recommend it to others.
I would recommend this to a friendGreat TV set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV set with an amazing clarity and sound system.
I would recommend this to a friendBuild Quality concerns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it’s pretty good. There’s a ventilation grille on the back of the TV, I believe. However, the material feels quite soft, which raises some concerns about build quality—so I’m giving it a lower rating.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SangPiC,
Thank you for sharing your thoughts on the Q7F TV's build quality - we'll be sure to pass this along to our internal teams.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist