Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- SKU:
- 10214345
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's Picture Quality. They appreciate the excellent picture quality, noting its clean, crisp color and sharp definition.
This summary was generated by AI based on customer reviews.
Great Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv, great customer service! Great sale, went in wanting a 55", walked iut with 65"!
I would recommend this to a friendGood buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv ive ever owned best buy always has reasonable prices
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 65in class Q7F Series Qled 4K UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture. Not sure about the sound because I purchased a sound bar with it.
I would recommend this to a friend Best Budget 65” Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I have made in a while, beautiful bright display, great audio.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying our Samsung TV everyday! Happy with 9ur purchase.
I would recommend this to a friend 
Not to many ports
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great tv the only reason its a 4 is because the volume isnt super loud. Definitely recommend a sound bar if wanting it for loud movies. Theres not alot of usb ports in the back so i need to buy an extenstion usb port to fit more stuff. Or get bluetooth soundbar and speakers
I would recommend this to a friend- Pros mentioned:Picture quality
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is really good but it’s hard to install some apps
I would recommend this to a friend - Pros mentioned:Picture quality
review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good price working fine so far. .................................................
I would recommend this to a friend Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the money. Sound could be better but overall great buy
I would recommend this to a friendNice purchase for a budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Tv. Pretty responsive and comes with a lot of channels on Samsung TV
I would recommend this to a friendBang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality resolution for a decent price. Not a big fan of the Home Screen layout as it’s harder to reach wanted streaming services compared to older models. But overall, the tv is without a doubt worth the price and I would give it a 4.7 if given an option just due to the annoyance of the Home Screen layout.
I would recommend this to a friendvalue tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to. satisfied. good value for the cost.
I would recommend this to a friendBest choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always the best spot to find the electronics im looking for an the help is always available ..
I would recommend this to a friendIt’s so good, I want another
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I’m thinning of getting another for my bedroom.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Excellent price. Picture is very clear with good sound.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was damaged when delivered. Once replaced, we live the quality of the picture.
I would recommend this to a friendBrand response from Samsung
Posted .CindyS,
We appreciate you sharing the issues you initially experienced with Samsung’s Q7F TV. Thank you for your patience throughout the inconvenience of arranging an exchange.
If you have any questions about your new unit or need assistance with setup or features, we’re here to help. You can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
AnitaL.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its not what I really wanted but it will do . It has some nice up grades but the overall picture view look like the same as as a older model TV set.
No, I would not recommend this to a friendRating on my service at best buy.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was what I expected. Very professional and helpful at be st. Pick up was short and sweet. I wouldn't shop anywhere else.
I would recommend this to a friend- Pros mentioned:Picture quality
65 tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is. Very good. Great tv for the price and quality
I would recommend this to a friend - Pros mentioned:Picture quality
This tv is a hit or miss!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv in late June and I am now currently on my 3rd tv of this model! The 1st tv had a defective sound issue where the sound would just go out randomly then pop back in but it showed a nice picture. Best Buy sent tech support to swap it out and the 2nd one that shows a completely different looking picture (In a good way) like almost 120 hz looking and the colors were much more vibrant and rich and the picture was just all around mucher sharper then the 1st tv. However, upon unboxing I noticed that there was styrofoam stuck inside the bottom of the screen that I couldn’t remove because the screen was loose and it was crammed in there. I thought to myself, how is this even possible? Only to realize that the screen was separated from the frame and when I would tap it with my fingernail the screen literally moved. This was so odd because it was only the bottom of the screen that wasnt secured onto the frame of the tv. Best buy swaps it out again and now this 3rd tv is showing a horrile picture, lines in certain movies and a very poor picture quality and get this…THE BOTTOM OF THE SCREEN MOVES WHEN I TAP IT JUST LIKE THE 2nd TV! Atp I am done with Samsung! These tv’s are being built poorly and very inconsistent! What a shame because I had my last Samsung tv for over 10 years and it was awesome! I’m going to see if I can get a refund if not store credit and buy myself a Sony! I will never purchase another Samsung tv again!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Techsavymom,
Thanks for your review, and we're sorry to hear you've had trouble with more than one unit. That's not the experience we want for any customer. We'll make sure your feedback is sent to our product teams so they can review it closely as we continue improving for the future.
If you haven’t already, we recommend contacting Best Buy as soon as possible to request a refund or exchange while you're still eligible under their return policy.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist