Customer Ratings & Reviews
- Model:
- QN65Q7FAAFXZA
- SKU:
- 10785537
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the product's Picture Quality. They appreciate the excellent picture quality, noting its clean, crisp color and sharp definition.
This summary was generated by AI based on customer reviews.
Samsung tv 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the customer service, guys were very helpful and courteous . Wonderful experience!! Need more people like the two young men that made my experience pleasant.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BO Manuals or books, just a bunch of QR codes. Took more than 6 hrs to set up and almost 2 weeks later I’m still having problems navigating. The remote is very difficult to use also. The only great thing I can say about this unit is the great picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SmartWave,
We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Mother-in-law gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv, Great support system, great customer service.
I would recommend this to a friendGreat TV and purchase experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price! Very easy online purchase and was ready at the store within an hour. The staff was helpful in loading it into my vehicle. Overall excellent
I would recommend this to a friendNew tv 65 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy best buy had a great deal on this tv my 1st one got broke and i needed one asap and best buy was there and it gor delivered asap
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our salesman was outstanding! I’m not sure I would have purchased this television and soundbar if it had not been for our salesman.
I would recommend this to a friendNew tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new Samsung tv, i love all features that comes with a smart tv.
I would recommend this to a friendnot easy to set up like the past
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got help because this one was not as easy to set up like our other one was. I had to get someone here for help.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great addition to our family room. I love that I can control the TV from my phone.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 65 Class Q7F
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture quality for the price. New GUI is also better.
I would recommend this to a friend TV is Great. The Remote Failed within 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. The remote failed and will not hold a charge. I am getting the run around from Samsung. I have requested a new remote and they keep putting me through the same steps, which dont work. Its unfortunate that Samsung support is terrible. I would have rated this TV higher if it wasnt for the remote issue
I would recommend this to a friendBrand response from Samsung
Posted .Hi Doug,
I’m sorry to hear your SolarCell Remote is not holding a charge. Please try the following steps, which may help resolve the issue:
1. Reconnect the remote: Stand within 1 foot of the TV and press and hold the Return and Play/Pause buttons simultaneously for at least 5 seconds, or until a message appears confirming the remote is connected.
2. Check the remote's battery status. Go to: Settings > All Settings > General & Privacy > Remote Control
3. Ensure your TV is up to date. Go to: Settings > Support > Software Update > Update Now
If the issue persists after trying these steps, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent through the ‘Support’ section on our website.
~ Samsung Specialist
Perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally good quality excellent product would highly recommend to anyone to get this easy to assemble also edis at the Tracy California Best buy really thorough highly knowledgeable about product very good recommendation good job Best buy on this product
I would recommend this to a friendGreat service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice team, they helped picked my tv very fast. The store workers are very kind and professionals
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost every tv in our home is Samsung, with Samsung you can’t go wrong
I would recommend this to a friendBeautiful TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent, nice and blacks 10 times darker than a standard picture. The result really brings entertainment to life and makes you forget you are looking at a screen tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Best TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Economical and great television to buy. Enjoying it!
I would recommend this to a friend Tv review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales representative was very friendly and very knowledgeable, answered all my questions and gave me helpful information
I would recommend this to a friendGreat Picture Quality at an Affordable Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture for the price. Setup was a little complicated due to all the sign in steps needed. QLED is a good alternative to the more expensive OLEDs that are 4 or 5 times the price.
I would recommend this to a friendGreat Choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice, even comes with a lot of channels that work when you connect to Wi-Fi. Will be buying anither one soon!
I would recommend this to a friendGreat TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from my 2016 55” Samsung. Great brand and reliable. Easy menu and initial setup.
I would recommend this to a friend