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Customer Ratings & Reviews

$627.70

Customer reviews

Rating 4.7 out of 5 stars with 1201 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the product's Picture Quality. They appreciate the excellent picture quality, noting its clean, crisp color and sharp definition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,201 reviews
  • Rated 5 out of 5 stars

    Satisfied with my services at bestbuy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very knowledgeable on my preference of the tv i purchased. Satisfied 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv 65 inch Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we are totally enjoying our new 65 inch Samsung Tv. We shopped around and found the best price for this Tv @ Best Buy. We always seem to find what works best for us @ Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 65” TV. Son loves it in his living room!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    incompetence/employee/manager-error cost $1500+

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not the tv, I had specifically got financed exactly for, the correct one was even on the receipt, employee confirmed he knows I told him the next model up(again that exact tv being the only reason I financed) to simply be told sorry our employee used your high interest rate rent to own for an absurd amount, not 24 hrs had passed when I had called them immediately upon even prior to that to be told since it was financed tho sorry it was entirely there errors I’d have to pay to restock return other ludicrous fees while also saying then it could possibly be removed from the loan but I’d have to reapply, also on same receipt payment plan I specifically said pa5 pro disc drive said that on receipt employee admitted as well to the extent I picked up a physical new released ps5 physical game specifically since I was told it was the disk drive version, each item went hand and hand with another was entirely there fault even accidentally ran credit in my wife’s name which I was assured while asking numerous times not to be assured because if not through my name I didn’t want the financing, what do you know every item which was purchased in there exact models was in compliment of the other items of not o my because ti which they also admitted complete fault repeating sorry we bound you to a high interest loan and under the false pretense of the items would be those of which I provided in detail and model I had given having had the employee confirm to almost annoyance by the end reading the numbers back to still grab the incorrect item of each when not making all other mistakes I was doing confirmation checks on nausea failing spectacularly ending by management confirming there errors, sorry they’re incompetent, sucks for me they didn’t know how to fix their issue, spoiler alert they made zero effort attempting to resolve via calling a superior or checking a employee manual, anything, exc

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CaitlinD,

      We appreciate you sharing your experience; however, we recommend contacting Best Buy directly for assistance in correcting this situation. We hope it’s resolved in a timely manner.

      If you have any questions or need help with your TV once your issue is resolved, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 would recommend, love the operating system and ability to sync with smart things app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Big Hit for Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and he loved it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1111111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for price no lag on the operating system (smart tv menu) highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Perfect Christmas present, came right on time

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture but overly co.icated home and guide. The voice feature is nice but numbers would be better to have as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JennaB,

      We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.

      The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.

      For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
      • Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
      • Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.

      If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Volume

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it a lot.. only problem that I have come across. Is the volume on the TV doesn’t go up very loud….

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung makes it pretty easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like tvs that work vs ones that don't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 in TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy Garner NC were very professional and kind during my TV purchase ! Liam was great and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV quality is great. Great customer service, and they loaded it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was a smooth purchase. As well as the delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product im super happy, the service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price I paid for this tv is too low compares to the value of it. I love the bright 4k screen and enjoy it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. No lagging and having to restart shows because of freezing. Great tv for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. A+ easy to set up, connectivity is very easy, and programming. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television is worth every penny spent and what a great price I got.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 " QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television , did my research and for the size room and outside lighting this works perfect ! I also love the remote

    I would recommend this to a friend